Albany Hotel

Everything was spot on, only slight criticism is breakfast menu very egg heavy. Staff lovely and friendly

Very nice stay. 5 days with excellent personal service and great breakfast. Clean and tidy with good cleaning. We will definitely be back. 4 satisfied golfers from Sweden.

The rooms are small but very clean. Great staff and location. You can walk everywhere.

Very clean and well presented. Friendly and helpful receptionists. A very cosy/comfy bed and bed of all, a fantastic location. What is there to not like? Had a great stay and fully endorse this Hotel.

Lovely staff and very clean, definitely a tired hotel though. Needs some freshening up in furniture and decor. Also a maceration toilet, at that price. Plumbing needs more than a freshen up.

Our room is just lovely with an outside area. Breakfast and service 1st class!

I stay in many hotels due to my job and run a small B&B myself back in England. The Albany Hotel is excellent. Spotlessly clean ATD and the staff very proffessional. Drew the receptionist went the extra mile. Rearranging my room into a double due to mistake on reservation 5* plus very pleasant stay. I would highly recommend.

Very few sockets had to move kettle next to bed every time i wanted a cup of tea. Kept banging my head as was in a small converted loft. Was not worth 180 a night for 2 small single beds.

The room labelled as 'The Den' was awful. Carpet tacks exposed in the carpet as it'd come away from the skirting, dried blood on the wall in the bathroom, dirty and dusty with cobwebs and spiders everywhere, a wobbly shelf due to the screws coming out of the wall, a bathroom that has been fitted in to a cupboard, hot with a total lack of air. The room was terribly small making us feel claustrophobic.

After complaining, we were told we should go and stay elsewhere which we were happy to do so. Although this was also an incredible inconvenience considering we'd spent the morning travelling and had wanted to go and see the sights. I'd been informed by the girl on reception that the manager had inspected the room prior to us arriving. I struggle to comprehend how anyone would consider that an exceptable room for anyone.

Following a conversation with the girl on reception, she assured me that the manager would be in touch with me the following day to discuss my complaint as she'd already gone home (this was I'm the afternoon). Although this never happened; no one ever attempted to contact me, this therefore highlights a clear lack empathy on their part for ruining our trip to St Andrews.

Great hotel and would recommend to anyone who s needing somewhere nice to stay, very friendly staff.

Receptionist very helpful, no parking onsite but there is free parking out the front of there are spaces, being in St.andrews it's pot luck if there is a space or not. the room I was in was at the back of the hotel and because of the weather right now the room was very stuffy, window only opens inches and no air circulation, I was top lazy to ask for a fan so suffered in silence , no food for the evening at the hotel but loads to choose from just minutes away by foot so wasn't an issue, breakfast was good at the hotel.

A lovely stay with extremely comfortable beds. Great breakfast and nice staff.

Really enjoyed my stay here - free parking close to the front door, gorgeous and quiet back garden and comfortable bed. Would highly recommend to anyone visiting for golfing or non-golfing reasons!

This is a small friendly hotel. My room was clean and well presented. The staff were friendly, helpful and efficient. It's located a short walk from the main street and restaurants. A short drive to the Golf clubs. Overall Good value and I would stay here again.