The Apollo Hotel

Had several issues here, filthy rooms rude staff, colleague who woke up with ants crawling around them. With a less than apologetic person at the front counter. Prepaid by through business and they still expected us to pay a 100 security deposit without actually divulging any information. I'd understand a pre-authorization but money was actually taken out of the accounts without being told this was the case.

The room I stayed in was not as clean as you'd hope a room to be, was lucky if I could get hot on the shower and the room was boiling hot so much so I could not get good sleep, but the heat wasn't the only contribution to lack of sleep cars blasting loud music and loud drunks getting in early hours were quite the disturbance. Not a good experience considering I came here on a business trip and will certainly not be using Apollo Hotel in future.

Hotel is in diar need of tlc Felt very very unsafe as large groups of people hanging around outside. Room smelt like damp/mould it's not very nice considering the price. Unlike advertising it's a 50 min walk from birmingham city centre Don't stay here as it's more like an estate from hell then a hotel

The rooms are pretty basic. American style motel with separate entrance. I would not recommend for lone females. It may provide sheltered accommodation for the unfortunates but I can't be certain. There were undesirables hanging around in their cars in the car park right outside the rooms. Wouldn't normally bother me but they seemed bothered by my appearance. Blacked out windows is never a good sign at night. Decided to park elsewhere. Last thing you need are dealers thinking you're a cop.

Suite was cheap, and clean. Situated in an absolutely dodgy area, but they do well where it is

Dirty filthy room. I have used this hotel before and last time they asked me for a 100 deposit even though room was pre paid. I refuse to do this due to the fact I stop in hotels 4 nights a week and if every hotel did it and refunded this deposit weeks later I wouldnt be able to keep a track on my money. Receptionist kept me waiting while he contacted the manager like a little schoolboy even though room was already paid.

He then said manager said I have to pay next time or I will be refused entry. Does he not know that there are nicer cleaner hotels in the area that dont take a stupid 100 deposit when the rooms are pre paid already. Can hotels really afford to turn away buisness customers in this day and age? Car park was empty last time and this time. I wonder why! Keep driving.

Would not recommend this hotel to anybody, firstly they take a deposit of 100 when you get there as ' security'. Had to video most things in the room that didn't work as soon as I got there so that I got my money back, turns out they DONT refund you, the money 'disappears' off your bank statement and they claim that they've done their part and sent it back and tell you to contact your bank as it's an issue with your bank account.

When I'm reality they're probably just pocketing the security deposit money, wouldn't pay 20 nevermind 63 to spend a night here! It's vile and how it's still up and running I do not know.

Be very careful booking this hotel, they say you can cancel, I emailed to cancel about 2 weeks before due to stay there. They charged me 190,a nd said they had not received any cancellation. Refused to believe me.

I paid 180 for a single night in the 'Triple Executive suite'. I feel like I've been scammed, when we arrived they had given our room to someone else because they hadn't added our booking to their system. The room they gave us looked nothing like the photos online and was instead two beds and a bunk bed kitted out with horrible paper thin irritating bed coverings.

All the mattresses were of varying quality too. On arrival there was a man harrassing people waiting in the check-in queue drinking and coughing very openly in the bar area. If there was anywhere else available on that night to sleep three people I would have taken it.

The "executive suite" was nothing of the sort. Very basic, dirty cups, poor quality coffee and tea in room and the beds weren't very comfy. Also lacking in furniture. It was a triple room with only one easy chair, wardrobe and seat at the "dressing" table. The staff were very good and the breakfast was lovely.

Very Poor Standard of Accommodation, upon arrival the room allocated was presented unclean with toilet roll unraveled across the floor, and the bedroom floor had clearly not been hoovered for some some due to the amount of dirt. The receptionist waited to speak to a manager who then agreed to move rooms after a wait in the lobby. The second room, whilst clean was no more presentable, smaller than my initial room this room demonstrated a severe lack of care and repair over a period of time.

More frustratingly there is no power sockets situated in the vicinity of the bed. Aside from this the bathroom is long overdue a refurbishment with rusty towel rails, and no toilet roll holder instead a roll of toilet roll is left on the cistern top. Unfortunately this stay was booked through business, but I would avoid this "hotel" and pay a little more to be stay in one of the many hotels in this area rather than this run down Motel complex.

Unclean room - Sink and surfaces were not cleaned. Human head hair on cushions and sheets. Floor not hoovered. Shower walls with steaks of shampoo on them. Part of hotel being used for Social housing. Very rough area and Police visited the hotel whilst I was there due to a dispute I would avoid. Complained this morning and was told that my complaint would be passed on. No apology given!

I feel ashamed that I was tricked into booking here. The photos advertising the venue must have been two of their prized rooms about 10 years ago as the standard of the rooms I had didn't even look like the same business. They make it difficult to tell though as there are no ceiling lights and the bedside lamps are small reading lights. The fact the room door doesn't even fit the frame leaving a lovely right angle triangle of light into the room should have given the hint.

The carpet looked like it was placed on top of the previous carpet and yet it was still covered in food, mud, burnt iron patches and some sick splash-back that had run down the wall and was still there. The bed was made well, likely to camouflage the fact both cosmetic pillows on the bed had chunks of sick still stuck to the back of them. The shower head was clean as was the toilet which is nice.

Just a shame that the towels were on the floor and there was less than half a roll of toilet paper with none spare. It's surprising there hasn't been more done with the rooms as they've probably made a killing keeping the mandatory 100 required for damage cover. Also the room had been smoked in.

Absolutely appalling this astablsiment. God knows how it's a 3 star maybe when it first opened its doors. Yeah might be outdated. That's not the concern. At least it should be clean given the current climate when cleanliness should be highest of priority. Room that was provided was due it's annual hovering and trying to brush it off as fluff from new carpets.

Nothing new in sight had to laugh at the one. Good try And seen there has also been same concerns around 3 months ago. Where owner has stated it's going under renovation. No signs of that whatsoever. When I voiced my concern They weren't interested. So here is the photos the staff asked for take a look for yourselves

Over the last 15 years I have spent a lot of time in this hotel. I have stayed overnight, up to 6 days e.g. retirement week: attended seminars and conferences e.g. mental health, Disability; meetings with friends, business colleagues e.g. Mary Kay, BNI, Kleeneze, Tiens, launches, breakfasts, lunches and more. Its a great cooling off spac with different sized rroomsqooms according to needs. Staff have come and gone; I've met some interesting, magical, mysterious guests. A great home away from home.

This hotel offers a range of rooms however the only difference is how many beds they have crammed into each space. The rooms are tidy and equipped with a TV, brew kit and trouser press. The bathrooms are quite good but I would recommend bringing your own soap and shampoo. The food is of an acceptable quality but i think 17 for a two course meal is very expensive for the quality provided and would suggest popping across the road to the close by venues. All in all, acceptable but I would say I've had better for far cheaper