Castle Apartments

It was a nice stay. The location is great. The view from the castle when you go out side is beautiful. I liked the keypad locks on the door. But the hotel wifi even my 4G signals was so bad in the room.

Unfortunately this was not a nice night sleep for me. My pillows were dirty with make up marks on them and covered in hairs on every pillow. The rooms were noisy with guests coming in late laughing in the halls and banging. Contacted the apartments since on booking.com and not had a reply.

Couldn't fault the apartment but they falsely advertised a parking rate which was supposed to have been agreed with NCP Castle Terrace at 15.50 per day, I was charged nearly double and the apartment have done nothing to help get a refund,

Lovely place to stay, not pram/baby friendly, but very clean and functional. Good shower

I dont normally leave reviews and I am not a fussy person when it comes to accommodation.however.we stayed here over the September weekend 2021. The room is very basic and not how it looks on the website. There were dirt marks on the walls, cobwebs and dust on the lights, the toilet was leaking and smelled of sewers it also didnt flush properly. I picked this room as it had access to a 'courtyard' this was an old door from our room where the lock was very stiff which opened out basically into an alley.

It was not nice. We never used it. The noise at night is very loud from the street you can hear every noise, people talking which goes on into the early hours. Had I paid less for this room I would have just got on with it and not bothered, however we paid 200 for 1 night and I feel a bit ripped off. I would not recommend staying here and when in Edinburgh again will choose to go elsewhere.

Lovely room with all of the amenities you would want. Such a shame about the noise! We stayed in room 1 which is below street level with a old cheap door accessing the court yard. You could hear everything, every conversation someone was having walking past, which at 1 in the morning was not pleasant! When we finally got off to sleep we were woken by the people collecting the linen outside in the store cupboards about a metre from the door. Requested to change rooms but was told there was nothing else and to go and buy earplugs from across the road.

Not really the service we expected. The noise was exacerbated by the fact that the windows are only single glazed, which along with the cheap door and noise coming in from the letter box, it felt like you may as well have been sleeping on the street. I've never written a review before but felt like I had to warn others as this really ruined our short break away. I would suggest contacting the hotel and avoiding this room at all costs!

Fantastic location, close to great bars, restaurants and the castle. unfortunately this was the only positive. Slats missing in the bed, when I lifted the matress to look there was 2 on the floor, and one missing completely. Whilst Lifting the matress it also revealed some worn underpants, and that the metal bed frame was bent in the middle and propped up with timber.

The lamp was damaged and one of the mirrored bed side drawers were cracked. Fortunately we had no kids with us as it could have potentially caused an injury. (When reported we were just told they were aware of this.) The room was rediculously hot at night and the windows were almost impossible to open/close. Prior to staying we also received ( what i thought) was quite a confrontational message about noise levels, stating after one warning you would be asked to leave with no refund.

I found this especially amusing as its the most creeky building I've ever walked in in my life. I'd like to think the codes on the door handles are changed regular too as the rooms didn't feel that secure.

Amazing place! We had a lovely, cosy room with the garden access, perfect for a romantic stay. The location couldn't be more perfect, people working here are excellent and go out of their way to help you. Thank you for the warmest of warm welcomes, we would absolutely stay here again!