Norfolk Hotel

Lifts didn't work, irons in ironing rooms not working, the ones that did work were look warm at best. I guess u get what u pay for. at one point went to reception and was stood there waiting for minutes, ended up asking the security outside where staff were. Young man in glasses came out, he seemed disinterested even using his phone while serving the person who was in front of me. one of the guys came to help as there was a queue building on reception, he tried to help with the iron situation.

Honestly the worst hotel ive ever been to. Staff ok. But the room. yuk bed sheets had blood stain on them. Coffee stains all up the wall. No bin. Someone had used the toilet and not flushed it. Absolutely disgusting.

Do not stay in this hotel, it is absolutely disgusting. We booked in, took one look at the room and booked right back out. The bedding looked dirty as did the towels.

Courteous and friendly staff. Would have been lovely to have a microwave oven in our family room though. I will recommend this place.

Had a man knock at my door saying "come help me find the second floor i won't hurt you i'll give you money" this is where people who come out of prison go. would not recommend more like a mad house and hostel in one.

4 stars as a budget hotel. For the price (approx 140 a night for four of us), this was an absolute steal. Quick taxi into the city centre, clean, all able to stay in the same room. Corridors and decor generally a bit dated/worn but if you're looking for a cheap but clean base for a night out.this place absolutely fits the bill.

Sticky carpet, thin duvet and an old rug cut as bed warmer, looked like it wasn't washed. Worst was the bed bugs. TV and lift were not working. I don't have any problem with old furniture or lack of modern decor, considering the room price. But it should be clean, and no bed bugs.

The reception is deceptively welcoming. The rooms are atrocious. Tiny boxes with rotten beds and terrible bed linen. You will toast in the heat of the night and not get a wink of sleep if it's a hot evening like mine was. There is nothing in the room bar a kettle (that you can't fill up as the sink is under a ledge that you can't angle the kettle into) and a dirty shower. I know it's cheap but you couldn't pay me to stay here again, simply filth. Most likely used by the council to put up homeless and emergency housing as it's cheap and gross