Grosvenor Pulford Hotel

Afternoon tea visit. P Palm Court very well decorated and nice ambience. Food enjoyable, scones freshly made & still warm. Service little slow, 10/15 mins to order once seated, forgot to bring ordered drinks until prompted, ordered 3 afternoon teas (between 4 guests) and brought and charged for 4. Very well kept hotel lobby, restaurants and toilets.

A stay for our friends wedding! We stayed at the Grosvenor hotel for a friends wedding, we stayed for 2 nights in a superior room, the check in to the hotel was straight forward and the staff were friendly and welcoming, the hotel is easy to find and free parking is available out the front, the hotel is well presented and maintained. The room was extremely spacious and comfortable, it was modern with all the amenities one requires and ample storage.

The bed was extremely comfortable. The room overlooked the grounds & car park however, even with people outside the windows were soundproof and we couldn't hear a thing. The grounds of the hotel were colourful and picturesque and overall we had a great stay with friendly staff and lovely rooms. We had a meal in Nelsons Bar, there was a good atmosphere and the food was well prepared and tasted delicious and offered great value for money. The only let down for us personally was the breakfast which was very limited in choice, cold and lacking flavour.

Stayed 1 night here. Nice rooms and breakfast. Wish they did vegetarian sausages though for the non meat eaters. Good shower but quite hard bed for me. Needs to add some hot cho5 sachets and biscuits to the tea trays in the rooms.

Delayed spa day which was really worth the wait. Really enjoyed ourselves and the staff were lovely. We enjoyed a full body massage (deep tissue) and facial which were fabulous. The food was very good as well, the King prawn and monkfish curry tasted great, whilst my partner enjoyed the Steak burger. Nice options and service.

Bit of a strange stay in this hotel, overall it was good but considering I was only there one night there were a few issues. Good - The room was lovely, very clean with a comfortable bed - All staff were excellent, very friendly and went out of their way to offer great service - We ate in the Palm Court restaurant and the food was fantastic, genuinely amazing food - Live music in the restaurant Saturday night was great, unusual to see these days - Location is beautiful, I imagine even nicer in the summer - The bar was nice, good atmosphere on Saturday afternoon.

Not so good - The lift was broken for the entirety of our stay, we were offered help with luggage though - The breakfast set up is a bit of a shambles, the buffet room could be organised much better especially around the toast/coffee section, also constant queues of people waiting for bacon and eggs - Coffee machine was broken and the metal tank thing of coffee was empty, also no mugs for coffee even it was available - We were only allowed one key until we insisted that we needed a second.

For 210 a night I wouldn't expect to have keys rationed. - 11am check out is a bit mean. We came from a hotel in Marlow that was 12pm, before that Milton Keynes which was 12pm and before that Nottingham which was also 12pm. By the time you finish breakfast you have to rush up and pack to be out on time. - Showers need a shelf or something to put shower gel/shampoo.

Currently only the floor to put items. - No robes/slippers in the room which is unusual for a spa hotel - No plug socket near mirrors in the room - Although the food in the restaurant was excellent we were sat at one of the two round tables by the bar and these appear to be in a bit of a no man's land and so the service was a bit slow at times. Not a massive deal as the food and music was great so we could deal with a bit of a wait. Overall I wouldn't be rushing back but I can't say it was a bad stay either. The restaurant food was definitely the highlight, really really good food!

Nice hotel, with spa, pool and saunas. Dogs are welcome even in the bar and bar restaurant. Our room didn't have a fridge (you need to request one when booking), but reception looked after our refrigerated goods for us. Great friendly service. Popular place for weddings.

This was for our anniversary stay. The hotel is really nice and the staff are great too. Only issue (which is the reason for 4*) is our room was right next to the palm Court restaurant, piano and the water feature, which meant there was a fair bit of noise and could hear every conversion. Also if I had left the curtains open while on the loo, everyone would see, which wouldn't be a good sight for them to see. But overall, the spa treatments were great and the food was excellent too. I would recommend staying here and will most probably book again.

The Food is amazing, staff very friendly. Place worth visiting more often than just for a special occasion

We had a lovely Christmas weekend here its a beautiful place, everything first class, the rooms were stunning would definitely stay there again.

The Palm Court Restaurant. An excellent place to eat, good food with freindly helpful staff. The setting was fantastic. They had a female singer playing a baby grand piano as background entertainment. Very good.

Excellent lunch today. Ordered off the Christmas menu. Everything was delicious. Staff were so efficient for a big table of 10. We'd preordered and they were great at checking when we were ready for the next course. The service charge was 7.5% which we added to. Most places are around 12.5% which I think better reflects the standard of service here.

We were really excited about staying here. The staff was friendly and everything seemed fairly clean. The breakfast was amazing and the environment in the atrium dinning space was LUSH! However, for how much we paid for 1 night stay, and how dated the rooms were, was really disappointing. They haven't been updated in a while and did not live up to the photos The spa area was also a bit dated and there were a few too many children.

Loved this hotel. We had an Afternoon Tea with glass of fizz voucher so decided to stay a couple of nights. Upgraded the room too which was huge and luxurious. Ate Sunday Carvery in the fabulous Palm Room which was amazing and a meal in Nelsons pub Bar also delicious, and 2 all you can eat breakfasts. Staff were helpful and professional. Afternoon tea in the Palm Room was also lovely. Didn't use the spa but would next time. Recommend

Superb hotel. Regularly stay here when on business. Fantastic rooms, facilities and the food is very good. Like to eat in the bar, nice atmosphere. Breakfast is really good. Staff are attentive and always go the extra mile

Great place for lunch. Dog friendly few well behaved in that day. We got a great table, great service lovely food. Just one little thing. As lovely as our waitress was she handed our drinks to us, by holding the glass by the top of the glass. As the drinks came with straws. I didn't say anything. But that just a personal thing. Just wished it hadn't happened.

The hotel has been finished to a good standard and the pub and restaurant areas are excellent. The room was comfortable and had everything required. The spa was a little crowded. The pool is perhaps bigger than required with a jacuzzi certainly much smaller than required. Oddly there are only 4 sun loungers to sit back and read etc. The hotel is dog friendly which was a great. Yet to install an electric charger - which I would urge them to do. Well run with friendly staff. Would recommend.