Thorpe Park Hotel & Spa

My friend and I visited for an overnight spa package with evening meal. The staff were very attentive, friendly and professional. The hotel was immaculate. Spa was nice, but would of preferred more time in the spa. Corrina did my massage, she was very friendly and made me feel at ease. Laura on the spa reception was so kind and inviting. Our evening meal was superb, one young member of staff with long earrings was more than accomodating and friendly, sorry I think she called Amelia. Breakfast lovely. Wish we could of stayed longer.only comment had a bath and couldn't stop the taps, but told the reception staff and thankfully no flood.

Fantastic place! I stayed there for a few nights and everything was amazing. The room was always cleaned to a high standard, fresh flowers in the public areas and the restaurant had a great team. In particular, we had a great server for evening meals and he was extremely knowledgeable, friendly and efficient. He literally knew everything so the service was perfect! Thank you all.

Comfortable and caring at a very difficult time for the family. The warm and comfortable embrace of the surroundings was exactly what I needed as we lost our Father. The girls at the desk remembered not to say 'Enjoy your Day' as we left in the morning and it is touches such as these that made a very hard time bearable. Access for me, as a wheelchair user was great and I could get a shower with ease. I wish I'd had time to try the Spa and the Pool, but not this time. Perhaps next time.? Thank You everyone. You were appreciated.

My husband and I arrived at the hotel earlier than expected and very kindly we were checked in by the staff on reception. Upon arrival at our room we were met with a chilled bottle of prosecco. The room was very comfortable with robes and slippers set out, along with a great selection of toiletries. Due to our early check in we had full use of the facilities for the whole afternoon before dining in the restaurant that evening.

The food was excellent and our waitress, Laura Cullen, was very attentive and engaging. The pool, sauna, steam room and jacuzzi were fabulous. Definitely be looking forward to staying here again.

Nice setting. Pleasant staff. Clean and modern. Food at wedding reception was excellent. But your credit card will take a big hit at the bar as price's were on the high side.

Came for food at the restaurant on a Saturday night. Great menu and very friendly waiting staff. Live music didn't give the ambiance I was hoping for (quite loud in general), so I was grateful to be seated as far away as possible. Really good food and range of choices.

I have stayed here several times and always enjoyed the spa and hotel facilities. However, this time there were several things that let the place down. Firstly, the room was cold and despite using the heating system, the room didn't warm up. In the spa there were not enough relaxers to sit on. However, despite not cheap, the food in the restaurant was delicious, so this made up for the other issues.

Next day at breakfast, though, my group had to wait 90 minutes for our food! The staff were lovely and kept apologising, but nonetheless, that's how long it took! When it came it was tepid and had obviously been sitting somewhere coagulating! The lady who greeted us and said she would be looking after us must have forgotten her promise! As I say, all the staff were delightful but there really needs to be a front of house manager to take care of this sort of thing. I very rarely write a negative review but I feel my comments should be recorded.

Secure site and parking, modern, stylish reception n cafe courtyard. Rooms are good and clean. The spa looks very enticing- maybe next time for me, although it is busy so u may need to book. I ate dinner in the main restaurant which had a good atmosphere. Bizarrely, I was seated in the same place for breakfast. Food on both occasions was good - table service only. It is a lively hotel during the day too with many people meeting for coffee n lunch. I'd recommend.

We stayed for 3 nights in a suite and it was lovely. The staff were amazing, spa was wonderful, pool area was very clean. We had breakfast, afternoon tea, lunch and an evening meal (not all on the same day!) and couldn't fault it. The alcohol is a bit overpriced and more towards London City prices so be prepared!

Our son's wedding was held at the hotel. We stayed 2 nights. I'm please to say the hotel was nice and warm. The rooms were spotless, the bed comfortable and we were lucky enough to have one of the suites. The tea and coffee was replenished and clean cups. The staff were approachable and friendly. The wedding went ahead smoothly and the food was first class. Thank you Thorpe Park for a lovely stay and wedding

I'd recommend checking yourself in for one of the beauty treatments here. They do some great beauty packages and you can combine that with staying over in the hotel as well. I booked myself in for a gorgeous back massage and then had a nice lunch and a few wines in the restaurant downstairs. It's a nice place if you fancy a treat with the girlies.

Great place to stay - free internet access in the rooms, which are very spacious. Stayed here on a business visit. I would definately recommend staying here if you get the chance. Big swimming pool and spa facilities.