Windsor Lodge Hotel

Amazing staff. The room was really nice. Soft bed. Nice en suite. Great location for restaurants and shopping

Had to travel to Swansea as a family member was in hospital found this hotel on the cuff phoned and received first class service over the phone after a drive taking over 8 hours and a visit to the hospital eventually arrived at 5.30 in the morning key was left as we were told. The rooms in this hotel are well below standard even for a budget hotel in need of a total refurbishment it boosts a garden which in fact is a square of grass complete with dog mess.

I believe this could be a nice place to stay with some money spent on it and better management in its favour the staff were really attentive and the owner did reimburse us as we left and found a cleaner fresher more relaxing hotel

Bedroom stunk of damp. A horrid dusty smell. Had to open windows during winter time desperate for fresh air. Wasnt comfortable at all staying. Breakfast was rotten, hashbrowns tasted like it had been fried in very old oil or out of date. staff friendly hotel defo needs upgrading; new wall paper/paint. Tv was far to small and far from bed. (I stayed in single room)

This is the most dirtiest hotel u have ever been to the room was terrible very dusty don't think they even clean the beds the place is very old rooms are shabby nothing like what u see on the picture they should close the scruffy place down

Terrible place to stay. Was staying with my pregnant wife and the clown at the counter allocated us a tiny room with a bath only and no shower. We didn't notice until we got back after dinner at which point the guy at the counter blamed us for not checking our room. He said "what do you expect from an old hotel". We've stayed at many well run older hotels.

When you check a pregnant lady into a room with a bath only you should check that it is ok. Not try to sneak it past her. We were told to share the shower with another room. Terrible customer service. Terrible management. Would recommend you avoid this hotel. Unfortunately I have to stay one more night. Wish us luck.

I spend with my boyfriend a couple of days and New Year's Eve in the Windsor Lodge Hotel and we were very pleased. The room was very comfortable and clean. We were positively surprised about the delicious English breakfast with baked beans, bacon, grilled tomatoes & mushrooms and various types of eggs. The staff was very friendly and helpful. The location is also close to city centre and a supermarket is also nearby.

Some advices for the future: Please offer tapped beer at the bar and facilitate the handling of the windows. It would be nice, if the fireplace in the lounge can be lighted up. To sum up, we had a brilliant time.

We didn't have a great stay here in particular. The car park is very small at the back so we had to park on the road on an occasion. The receptionist was very friendly. There are around 20 rooms with one tripple room which we had. Unfortunately, the hotel is in need of a major redecoration, including our room which was very dull, with stains on the walls and an unfinished ensuite.

The ensuite also flooded when using the shower as the water did not flow down the drain substantially. On the positive side, the beds were particularly comfortable and the breakfast was delicious and well laid out in the dining room. For the price however, this place is alright.

Clean comfortable room and good breakfast. Room had no shower but had a bath

Having stayed in a number of budget hotels in Swansea I can say the Windsor Lodge is my favourite. The staff are very friendly and helpful and the rooms well equiped for the price range. The two stylish and comfortable lounges are useful for those looking to relax of an evening although the bar is only staffed until 9pm. Free wifi is fast and reliable, the breakfast is includec and good quality. The frontage is being repaired but the rear entrance in the car park leads straight to reception.