The Quality Hotel

Beautiful and nice place to spend some quality time with you love ones

This hotel is currently housing homeless people, well done and thank you.

Terrible food vile.pubic hair in bed would not advice to go!

Huge Thanks to all the Staff and Teams at the Mercure for helping us at The Brick support our residents as best we can. Without your support during this unprecedented time life would had been even more scary and uncertain for many of those we support! Thank you! #teamwork #rebuildinglives

The 2 ladies working last night (30th Sept) are a great credit to the hotel! Nothing was too much trouble and there were plenty of smiles to help surviving from a suitcase a much pleasant experience than I have experienced elsewhere. Very good CV19 precautions in place and very professionally enforced.

I was in quarantine here for a few days and Jade brought food to my door and jugs of I've cold water everyday. A lovely gesture and a real caring and friendly member of management. Did everything to make my stay comfortable and mothered me. Thank you Jade keep up the great work!

Price wise, it was a great choice. Everything else though, needs work. 1. No till receipt except at the reception desk. If you are a business traveller, don't count on the bar or restaurant to give you one. 2. Rooms are large but need an update as quite dated. 3. Food is sub par at best. 4. They ran out of tap beer at 6pm. all varieties.

I had an awesome experience in this place. We liked the amazing environment and the menu. The waiters are super affable. I'm content we ultimately managed to try this place.

This place was such a strange mix of good and bad! We stayed on a Saturday night but we're the only people in the restaurant which was already laid out for breakfast at 8pm. The beer was good but the coke was like coloured water. The menu and the food was superb! Our room was fine except for the burn in the carpet with a good shower. Breakfast was very good except for the lousy tea and coffee which were both undrinkable. There were plenty of staff around and while I would stay here again, next time I will comment directly to them!

3 Star Facility with 5 Star service. It is a reasonably sized hotel in the town centre and I stayed on the top floor (I have stayed on different floors on previous visits) and the quality is consistent. Rooms are neat and very clean. Furniture is in very good quality even if somewhat tired. Bathroom is in good shape and very clean but the towels look like they have seen too many calendars.

Breakfast is generous and probably the best part of my stay. I don't eat any other meal as I am stuck in meetings all day and we go out for team dinners at night. Note of caution. The hotel will accept cards and GBP only. They do not accept USD as I found out on one of my trips when my card didn't authorise payment. Had to dash down to Tesco (7mins walk) to change currency.

Solid hotel. The room I was in was WAY more modern than the hotel itself. Bed was a tad soft. My experience with the staff was excellent. My room was ready early, cleaned properly, and check in and out was a breeze. The WiFi worked VERY well and was generally quite fast. The bar was convient and had a good selection of beers. Breakfast was solid with well done eggs and bacon.

Only did the dinner once and it was pretty good, the soup I had was excellent. The other nights I had plans with co-workers or plans of my own. Only wish it had a gym. Would definitely stay here again if in the area.