Oxford Spires Four Pillars Hotel

Great hotel to spend time with family and friends. With the MGM grand app it was so easy to check in my room without even stopping by the front desk. The room is clean and very spacious. Hotel staff is amazing. So many things to do. You can spend time at the casino or enjoy the many restaurants and bar, or chill by the pool. I will definitely go back again.

The stay initially was great. But we had an issue where the window cleaners destroyed the windows and we needed a new room. They gave us a new room but low and behold we walked directly in while other occupants were in! So we went back and Nick Giles, the supposed manager was horrible. Basically told us we had no right to complain. And how since we had a discount and weren't white rich men our complaints were not valid.

This was a planned vacation of 3 years in the making for our wedding. Nick Giles absolutely ruined the whole experience and as I now can see the MGM grand does not care about our money, only rich white people, I'll know to make sure to let everyone know. Nick Giles the manager was rude to my wife over the phone, and even refused to get someone above him to escalate our issue with him, Not to mention how he made it a point to say we were ungrateful for having a complaint while using a discount.

As if the money spent during our time here, the money spent on the hotel itself and all the amenities wasn't good enough. So hopefully someone sees this before planning their trip and takes a moment to think if they would like someone like Nick Giles belittling your family and making you feel less than, for having a complaint initially regarding a strip view window being dirty and unable to take any pictures or enjoy said view that was paid for. Nick Giles I want to thank you for showing us why the MGM grand is not the place to have a vacation, Nick Giles and MGM Grand doesn't care about making a wedding and vacation feel special.

And Nick Giles, the manager of MGM Grand, belittles people over the phone and let's you know plainly you do not have a right to complain if you paid anything other than full price for the stay, Nick Giles the manager of MGM grand does not care about any complaints at all.

Our stay was absolutely wonderful. Check in was the weekend of the Billboard Music Awards and also Lovers and Friends Music Festival. The staff was quick, and kind. Our room was a West King Wing room, located conveniently on the first floor and a 2min walk to the Casino! Our room was so quiet and cozy! We had a light issue and maintenance was there immediately, and we discovered it was us not using it correctly LOL The bed was the comfiest bed in a hotel yet. Can't wait to return again. The pool was awesome, the food court was awesome for late night eating after walking the strip!

We enjoyed our stay at the MGM grand. Staff is very friendly and helpful. It's a bit of a distance from the main strip, but there's a lot to do at the hotel too. We stayed at the Tower Spa Suite and the view was beautiful. The carpet and couch is a little dated, but the room was was still pretty awesome. We really loved the bathroom; it's beautiful and the jacuzzi was a big plus (contrary to some of the reviews, we had no problem getting in). We would stay there again!

My boyfriend and I recently spent a few nights here on our trip to the USA! They had some great promotions going on and we got a great deal on the Grand King Room! We had a view of the airport, which we loved being skydivers! HUGE perk for us was the online check in and check out! No need to stand in the line waiting. Just scan the code and input your info and you're good to go.

We needed assistance with the parking and they were very quick, helpful and friendly. The hotel is HUGE! It has anything you might need from food, to clothes, entertainment, transportation, souvenirs, Casino of course, and so so much more! We really enjoyed our stay here. Our only "complaint" was the smoking in the Casino, which we know is normal here, but just not for us! But there is areas you can stay away from it, so not bad. Overall we loved our stay and would definitely come back again.

This is a nice hotel casino. Plenty of gambling, restaurants, access to transportation, and access to entertainment. Our particular room was one of the older rooms in the west wing. Worth the money because we barely spent time in it. We wanted to upgrade our room but the hotel was fully booked. The customer service is impeccable. Everyone is very courteous and helpful.

There is valet parking for $30 per day if you decide to rent a car. You can do self parking for $15 per day but we liked the convenience of valet. Definitely a great experience and would love to return. The most difficult thing was finding a machine that issued membership cards for gambling but we eventually found it

My boyfriend and I came to Vegas to celebrate his birthday. We stayed in a Grand King Strip View room. The room was very nice. First we booked the West Wing but after looking at YouTube videos and speaking with front desk, we found out that most the west wing rooms do not have a view and are not the best, so we upgraded. Very nice, spacious room and bathroom.

We made sure not to touch the bar or refrigerator as they have signs saying not to move anything else you could be charged. And also not to store personal stuff in the fridge. There are periods of time when the elevator bank in the lobby gets crowded. You could be waiting to get in an elevator up to 5 minutes. There are many places to eat at the MGM, clubs, casino of course, big screen TVs to watch the games, contact less check out etc.

It was a pretty good hotel and conveniently located on the strip. I would stay here again. Masks are required in public spaces. They have mask polices strategically placed throughout the 1st floor.

Enjoyed my stay. Had a great deal on the room rate. When I got to the room I realized why the rate was $45, but it was clean and comfortable. No need for a giant room if I won't be in it. It was a bit of a hike to the casino floor, but who doesn't need exercise. Are breakfast at Wolfgang Puck. Although the food was fine (avocado toast) it wasn't anything spectacular.

The service from the "busboy" and waiter was not too quality. Had to ask for water refills, a second cup of coffee while giving them 15 minutes to offer me a refill. Also asked for some black pepper, they brought me an empty grinder. None of this ruined my day, but I expect premium service since I will be paying a premium for my meal. Will I go back? ABSOLUTELY. Once isn't enough to enjoy this beautiful property.

We stayed three nights for a quick getaway. We booked through Southwest Vacations. Our room was very nice and had a great view. The king size bed was amazing! This was our first time to Las Vegas and we were impressed. A few negatives were that you cannot use the mini fridge without being charged. This is silly! We just wanted a place to store some cold drinks.

Second they told my friends who had arrived first that they could "upgrade" to a better room with better views and more space. My friends paid the extra money and larger deposit. When we got there we declined the upgrade. Turns out their "upgraded" rooms were the exact same as ours. They were the same size and no better view. So say no to upgrade!

This property is not physically attached to the MGM Grand. It's on the next street over with Top Golf. I've stayed in a few different hotels on the strip and this is one of my favorites. It's more like a condo than a hotel room. Kitchen (stocked on request), dining room, living room, separate bedroom, and 1.5 baths. There are 2 or 3 towers. All connected by a "tunnel" that also leads to MGM Grand. Rooms are very spacious and clean.

Price for the room was very reasonable. I did not do any gambling, shows, or fine dining this trip so I can't comment on those amenities. There was a food court in the tunnels that sufficed for quick dining. Staff and valet were very helpful and friendly. Valet parking was complimentary (still tip though). I would stay at this resort again.