The Strawberry Bank

Went here for Father's Day lunch and was quite impressed with the food and drinks. However our table was in a really dimly lit part of the lovely dining room, but a minor detail. My only other criticism would be is that the staff here are quite young and lack a little bit of experience, such as forgetting cutlery after starters and not offering condiments, again a minor detail and I'm sure I'll return even just to sit in the wonderful beer garden to enjoy a cold Madri!

We would love to come back, the receptionist was welcoming and lovely. The breakfast was just how we like it, love the fact we can help ourselves to what we like, loads to chose from. It was a little noisy due to a function being on but not a problem. The views from the hotel are amazing x

27/05/22 treat for grandchildren. decided to eat in bar area. had to ask for menu. no childrens menus given so ordered from main menu for them. told no pizzas available but on leaving noticed pizzas outside! understand you were very busy with wedding etc but every customer counts. meals put down, had to collect our own cutlery, nobody checked on us or asked if meal was ok. maybe more staff needed that care. very disappointed.

We have been here several times for a drink and food but never actually stayed until now. checked in on 13/05/22 and found the reception staff very welcoming, checking in was fas and simple, we ordered a breakfast for the following morning at 9 each. The room its self was clean and tidy with tea and coffee making facilities. I saw a few rev before we booked saying the rooms where dated and beds uncomfortable, in my honest opinion I would disagree yes may be a touch of paint here and there, but we slept very well although the walls are a bit thin that didn't bother us.

In the evening we made use of the bar and ordered food and drinks again met with friendly faces and promt service. The breakfast was self service and it was value for the money plenty of choice from cereals, yoghurts and cooked items. The restaurant are is lovely and realy nice views

Noise, loud and dreadful sleep. Of you are put in room 130 I advise you request to be moved. Right in front of a car park. At 6 30 loud deliveries cages been rolled around and loud taking delivery men. The staff are excellent. And room is clean and well priced. However sleep we did not get.

We had a loverly stay at Strawberry Bank Hotel, The staff were very friendly, rooms were clean and comfortable. Location was perfect for the NEC, being less then 10 minutes away. Can't fault it. I would stay again if I was ever up that way again.

Hotel, rooms and bar is great. The website however shows breakfast is till 10 at weekends. We went at 9.35. Found it closed, lost 18 on 2 breakfasts and were refused a refund even though the website is still incorrect and misleading guests.

Hotel located in a perfect spot for access to the NEC. Restaurant and main reception of the hotel are attractive and the restaurant food was very good. The rooms let it down abit. Uncomfortable hard mattress, worn pillows, rips in the duvet cover. The bathroom extractor fan was broken so our room was very swampy after showering! We tried switching the fan on at the isolator but it made a noise like a tune-deaf drunken goose, so we quickly turned it off again!

There was water dripping from a ceiling vent in the corridor outside of our room door, and the wet carpet smelled of cat wee. If the issues were addressed, the hotel would be very good indeed. As it is, not sure I'd want to stay there again as slept poorly every night.

This hotel has a pub and restaurant attached to it both are excellent. The staff are efficient and friendly. The hotel had a few issues the door locks could only be opened with the master key. The bath panel was badly broken and filled badly with filler. There was lots of doors banging throughout the night. However as a budget hotel it will serve you well for one night.

We celebrated my birthday party at The Strawberry Bank Restaurant on February 10, 2022. We had a very entertaining celebration in the area reserved for us. Food varieties and flavors were very good. The staff were very friendly and smiling. Even though there were other customers inside, our orders came very quickly. The authentic and high-quality design of the business was also visually pleasing. It is a business that we would like to visit again in many future events and I would recommend it to everyone.

Christmas lunch table for 9. Service was perfect lovely cheerful attendance by all staff. Meal also. Well done to all.

I adore the chefs who work here. Here everything is 10 out of 10. In the West Midlands, High quality restaurants can be counted on your fingers, and this is one of them. Perfect

First time the food was that bad, I felt like I needed to leave a review. Ordered fish and chips and the fish came out greasy, due to the thick batter that it was fried in. I came hungry and left feeling sick. Told the waitress and she took it back into the kitchen and then asked if I would like the bill. Not an issue, even though I shouldn't of paid for the meal, I did to not cause a fuss. I won't be coming back anytime soon. Staff training needee

Nice experience. Had Christmas Day dinner here very pleasant

I have read negative reviews and there is not a word of truth in them. Solid female envy. In the restaurant, all the waitresses are young and beautiful, one might say with a model appearance, always friendly, as efficient as possible. Some disgusting customer making fun of the appearance of the hall manager. First, appearance has nothing to do with service.

And secondly, I will repeat once again that all the waitresses are beautiful, and the hall manager is Becky, beautiful and feminine. It is impossible to peer into her, how beautiful she is, her attitude towards clients and charm, to create the atmosphere that was once, I want to return to Strawberry Bank again and again. We and our friends loving this place and we recommend everyone to visit it. Thanks to the restaurant of the Strawberry Bank hotel for the excellent service, everything and always including today at the highest level.

The barstaff were fantastic, couldn't do enough to help you, plus the food was amazing. Great atmosphere. top night

Only had food and drink but excellent excellent people and food Daniel excellent hopefully see again she do well for strawberry bank Mick from Leeds Leeds Leeds

A lovely hotel great garden restaurant and bar. staff was lovely. Enjoyed dinner and a great selection available for breakfast. Would definitely stay again

Stayed here a couple of times now, and have been very happy. Rooms are clean and beds are comfy. Second time we stayed we had a ground floor garden view room, which was nice as we could have the doors open in the warm weather. Staff are always helpful and friendly. Evening food in the restaurant was very nice, however it wasn't the best breakfast for the money they charged. (That is the only negative really)

Recently stayed here for a work trip, me and a colleague shared a twin room which was clean and tidy. The beds were very comfortable and I had a very good nights sleep. We had a drink on the evening in the beer garden which had a brilliant view. Overall the stay was very pleasant but the breakfast has room for improvement.