Merrick Lodge Hotel

So me and my partner stayed here as we're homeless, the heating didn't work, we had to literally sleep in our coats, please see the photos below of the state of our room, if I had a picture of the curtains I would post it but the curtains were a complete joke, they didn't even fit the window, the service charge is a complete waste of time too cause what are we actually paying a service charge for as there was nothing done.

The price of the room is 75 a night may I add that's including in the so called service charge I do agree with some of the people in the reviews the staff at reception are really nice and helpful.

Money for maintenance and cleaning from Coventry City Council seem to go to pockets of owners. Unbearable, discriminative staff, management, one female in particular the worst, she would not move to help, when asked for some assistance she became infuriated and vindictive. Helen, it was, I think, such an unpleasant being! I had seen some horrors there, that to have nightmares about forever. An awful, dirty, freezing, disgusting place, so is the staff in charge. May CC Council find someone more honest and decent, to help homeless that hang around in there. This place should be closed down.

As the council put me in Merrick lodge as I was homeless I thought it wouldn't be to bad but I was wrong, head bosses there as liars and snobby as I lost my keys and agreed to pay when I get paid but I accepted a new property and moved out taking a blanket and a towel from the room, so today I received a call saying I had stolen a microwave which I never had in my room and that I had taken everything complete joke made me laugh to say that I have stolen "bedsheets" & a "microwave" which I never had a microwave. Other staff are good there and quite supportive but the locals are smack heads and pissheads un ideal for children to be living there and I would not recommend Merrick lodge

Worse hotel ever snotty staff bassically your not allowed to complain about anything else your threatened with you can go back to the last hotel you was before horrible experience and i feel sorry for anyone who has the misfortune in having to stay here

Bad TV brocken Taps descusting Women in office shout at children Magets in wall and bed bugs in the beds

All the staff are extremely helpful, and will try to help in anyway they can. Thanks for everything during my stay there!

Awful if I could give it no stars I would they house you next to loud smack heads provide no cleaning services and the staff are rude and ignorant that let there houses be riddled with insects

Went for a xmas dinner dance on 17 dec in the snow lots of people dropped out and room was quite sparsley filled dinner was very unremarkable i understand it wasnt very expensive but cheap of cheapness still soup was tasteless rolls were still frozen as was butter beef was thickly sliced but akin to a piece of leather all food was defrosted and microwaved the dessert was the same with awful squirty cream from a can coffee was muck in a cup cmon merrick lodge i know we didnt pay much but goodness the staff were slaving away good for them bar was quite cheap so that sort of made up for it a bit will not return unless read good reviews i mean goood reviews satnav