Name: The Imperial
Address: First Av, Hove, BN3 2GU, GB
Telephone: 01273 777320
Rating: 3

The Imperial Hotel provides a gateway to a great experience - see a show, attend an event or visit one og Brighton's many tourist attractions. We aim to deliver service with a smile and a fun attitude. British Airways i360 - It's Launch Day! The country's newest attraction opens today and we can not wait to take a flight! After 12 years of planning, consulting, funding and finally building, the world's tallest moving observation tower, the world's most slender tower and the tallest structure in Sussex, the British Airways i360, opens to the public today, a futuristic landmark that.

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Karen Phelps

Sep 26, 2021

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Very noisy, i couldn't sleep properly and the rooms definitely looked like they needed cleaning

Kay Porter

Sep 20, 2021

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This hotel would not let me change my booking as because of covid and lockdown we could not stay the first time he let me change but as lockdown continued he insisted I either stay even though his hotel was quarantined or lose my money he would not allow me to move the date again when I spoke to the manager very rude I was also told I could get the breakfasts refunded but that did not happen he wanted to deduct admin I think booking.com should drop themfrom their list

Laura Nixon

May 24, 2021

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A year ago I booked a room at Imperial for April, paying 198, which was put on hold for covid reasons. It was pushed back to September. My friend is now shielding, & I am unable to use the booking, so I offered it to another friend & her husband as a gift, but repeated attempts to get an answer on the phone have failed this week, emails aren't answered for days.

I need to change the date & booking details & time is ticking down. I don't see how there's even anyone on Reception to check in with tomorrow if the phone rings out repeatedly & nobody is responding to emails?! I realise it's strange times, but I'd appreciate a bit more customer service response for my 198 a night than this!

Derek James Jackson

Aug 26, 2020

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Stayed here whilst working in brighton, room was very small and nowhere to relax in it after a days work. bed was ok, and was changed everyday along with the towels. over the weekend when I was there, there were a couple of hen and stag parties staying, so there was a lot of noise in the early hours when they returned. would not use this hotel again.

Catherine Stockwell

Jun 07, 2020

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Nice place some very nice staff room was comfortable but only think was it's very old and my room window didn't stay open needed to have a book to keep it opened

Tracey Sims

Jun 17, 2019

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Excellent staff. Warm friendly and helpful. Small but cosy and very clean room. Will definitely stay again. Made our holiday very pleasurable.

Trisha Black

Apr 14, 2019

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Great hotel. Really nice staff and a brilliant room. Everything very clean and excellent WiFi.

Joe Robinson

Apr 03, 2019

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A lovely hotel with spacious rooms. Plenty of facilities within the room with helpful maintenance staff. Unfortunately the front desk staff were a little rude and not particularly helpful. The location is amazing though, very close to the beach.

Debbie Westwood

Dec 31, 2018

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Nice clean double e-suite room. Basic, but has everything u need. Smooth check in by very friendly guy. Shame when on leaving lady receptionist didn't ask if every thing had been OK and if we'd enjoyed our stay. Would stay again.

Donna Peck

Mar 30, 2018

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Really lovely hotel. The staff were very friendly and welcoming. The room was very clean and well maintained. We stayed for two nights and we very happy with it. Would definitely go back.