Adastral Hotel

Great if you just need a place to sleep. It's a bit old fashioned but the beds are super comfy. Tea and coffee are provided in the rooms. The staff were fantastic and really made us feel welcomed.

Friendly enough staff, but the place needs a bit of a makeover, threadbare carpets etc. The walls are very thin, thin enough to hear the person next door brushing their teeth. Not worth the price I paid.

Sadly despite the friendliness of the staff my friend and I had a truly 'Faulty 'Towers experience. my room was really an oversized cupboard with a unique tap that showered stronger than the actual shower. The bedside lampshade was burnt and the lamp was clearly not safe to use. I gave the staff the lamp but received no replacement throughout my stay.

My friend had to change rooms because of serious shower problems and eventually accepted that when showering the bedroom would be flooded! We hoped for a good breakfast but the one lice of toast in basket we each received seemed odd - the vegetarian continental breakfast was appalling. I filled in a complaint form at the end of our stay in June this year 2017 and said I would await a response before giving a review. I have received no response, no apology and no recognition that our stay was such a mitigated disaster.

We found the Adastral Hotel very charming. The staff were very friendly and helpful, and the room was clean and a decent size. Despite limited parking, there was plenty on street parking and was relatively cheap.

Disappointing experience all round. I cannot see how this establishment claims four stars under any recognised scheme and will be checking with the AA about the claimed four star rating. Decor in our room was poor, wallpaper peeling, chipped paint around doors and windows, only one window would open to get fresh air. One bedside lamp despite three beds.

Shower enclosure was cramped and doors stuck both opening and closing. Toilet seat does not appear to be the correct size/fitting for toilet pan. The hotel on the night we stayed appears to have been filled with dedicated clubbers; we were woken around midnight by guests leaving to go out for the night and again at regular intervals from 4am onwards by returning guests and people sitting outside shouting.

This continued until around 7am when we finally managed to sleep until 8.30. No breakfast included despite advertised inclusive rate. Staff dismissive of complaints and disinterested seemingly in customer satisfaction. Bedsheets were clean however!

If you're looking for a cheap and cheerful room/hotel then I recommend this hotel. The staff were welcoming and helpful. They try to accommodate as much as they can to make it a lovely experience and see you to your room to make sure that everything is ok. The rooms themselves are ok for the price that you pay and cannot be argued with. Compared to hotels 5 minutes down the road which start in the region of 150-250 just for a night.

Breakfast is decent enough in the morning and you can easily get your monies worth of food. Parking outside the hotel is limited with a pay machine directly outside, 4 for 4 hours. After 8pm parking is free but you have to be quick otherwise spaces get filled up very quickly. That said you can always park on the seafront on the main road. Again it's free after 8pm until 9am and not too bad if you find it close to hotel.

Have just returned from a stay at this hotel. Rooms need updating, toilet seat broken although it was replaced. I was quite surprised as they advertise being a pet friendly hotel yet our room wasn't cleaned because the maid was frightened of dogs? Had to ask for clean towels the second day as none were provided. Breakfast is served between 7-9 but don't arrive after 8 as you will not find a clean table and wait 20 minutes until a table is cleared and you are served. Poached eggs were overcooked. Very expensive for what is provided.

First off, we only stayed one night (no breakfast) and the 5 minutes of interaction with the staff was perfectly fine. The problem was the room. The bathroom smelt terrible which didn't change for the duration of our stay. The wallpaper was peeling. The waterworks were incredibly loud throughout the night and particularly in the morning. There were no towels.

The bed seemed to be made of just springs (in the uncomfortable lumpy, piece of metal in your back way). And when we woke, the room had collected a number of flies (the big black midge kind). Oh, and there's no real parking to speak of (and no way to reserve one of the two bays they do have, which you can only have for 11 hours at a time). If you're staying there more than 1 night, best not bring your car.

Good room, well cleaned and tidy on arrival. The receptionist was very useful and there were no issues. Only thing is the parking is a bit lacking.