You are guaranteed a real Welsh welcome at this charming and comfortable hotel. This hotel offers 75 en-suite bedrooms, cosy restaurant, friendly bar, extensive range of conference and banqueting rooms, plus a well equiped leisure suite including heated indoor and outdoor pools. Ideally located only minutes away from the dramatic Glamorganshire Heritage Coastline and a short journey to both the vibrant capital city of Cardiff and the cosmopolitain city of Swansea. Superbly placed to explore the beauty of South Wales.
Services
The Best Western Heronston Hotel & Spa provides a perfect base to explore the whole of South Wales, situated between Cardiff and Swansea and minutes from the dramatic Heritage Coastline. With easy access to the M4 and ample free coach parking, we are ideally placed to visit the numerous attractions in our area, many of which have free entry.
When it comes to dining at the Best Western Heronston Hotel & Spa we offer guests a Seasonal menu using the finest local ingredients so you can enjoy freshly prepared cuisine in the ambience of our newly refurbished and contemporary Crane Restaurant, complemented by an excellent wine list. The restaurant is open to both residents and non-residents and it is advisable to call and make a booking Tel: 01656 668811 to ensure a table is available.
We are one of Best Western's first member hotels to install an electric car charging point in our grounds. Best Western recognises that there is now a real and increasing widespread demand for 'green' transport. The Group's national strategy to introduce electric charging points will make electric vehicles more accessible and attractive to the public with long term benefits to the environment and much lower running costs for the motorists who switch over.Hotel guests and non residents using our facilities are able to charge their cars for free.
Best Western Heronston Hotel & Spa was recently awarded an AA Merit Score of 78% following an overnight visit by an AA hotel inspector. This is the highest merit score the hotel has been awarded and is a direct result of the hotel's on going refurbishment programme. The AA Merit score allows guests to compare hotels with the same AA Star rating.
Reviews (8)
Julie Oliver
Jun 07, 2022
Keith Oliver
Jun 06, 2022
This is our second visit to this hotel the first being 2 yes ago before lock down we had a very nice room on the ground floor over looking the garden the staff were all helpful and friendly the food in the resturant was of a good standard nice breakfast but it would have been nice if the plates were hot at breakfast as the food cools down very quickly I would recommend this hotel and we will be returning
Alison Stanford
Jun 01, 2022
We were guests for a weekend party. So a joyous event seeing family and friends after such a long time apart. The hotel staff are where the hotels strength lies, from a lovely warm welcome, and flexible helpful approach at the front desk when we checked in and realised we were one extra than expected; to breakfast where Michel was particularly brilliant giving my elderly mother the five star treatment every morning.
Everyone was a credit to the hotel. Our room was beautiful and clean. The Hotel is being refurbished in stages at the moment and when it's finished it'll be something special I'm sure, I look forward to visiting again and seeing it look as splendid as this hotel makes you feel.
Everyone was a credit to the hotel. Our room was beautiful and clean. The Hotel is being refurbished in stages at the moment and when it's finished it'll be something special I'm sure, I look forward to visiting again and seeing it look as splendid as this hotel makes you feel.
Wagandwalks
Apr 16, 2022
It was okay. Staff were friendly, helpful and very nice. The hotel it's self is very outdated. Our room was not great. Very basic. Poor condition. Cracks in the wall. Outdated furniture. Bed wasn't comfortable quite firm mattress. The hotel is under renovation and so it's not been finished. What they should of done is to renovate one side whilst they use the other rooms then switch because it's absolutely shocking for 80-100 a night. The breakfast was nice had everything you need which is fantastic. Didn't manage to have dinner as I was out so can't say anything for that.
John Florence
Mar 06, 2022
The staff are totally unmotivated! No manners! Totally rude! We didn't get a hello, goodbye, thank you, please, a smile! Everyone was sharp tongue and tbh shameful behaviour from adults who work in the hospitality industry! The Hotel has potential but the staff were awful. They forget guests are meant to be shown a welcome, guests work very hard to afford to stay which obviously pays the wages!
Joshua Clarke TheFunnyMuffler
Mar 03, 2022
The Drill
Feb 19, 2022
I stay in many hotels and for 100 for a night it is lacking. Room is extremely dated. Currently having a refurb but I asked at reception if they had any nicer rooms but apparently fully booked. Bed is quite comfy though and room was clean so it did the job. I only used the restaurant and had a pizza which was absolutely awful to be honest. I wouldn't come back to a best western again, holiday Inn, premier Inn ect are much much better
Nikki Smith
Oct 09, 2021
ABSOLUTELY LOVED THIS HOTEL AND OUR STAY. Staff were very nice and couldn't do enough for us. Facilities were clean and the pool was especially beautiful. Breakfast was lovely and a shout out to the gentleman that served/looked after us this morning. My daughter loved her pancakes Our family will definitely be coming back . Thank you all
