Cliff Hotel

Beautiful location, stunning views but the food is a real let down. We had to send dishes back it was so poor. We complained and felt it wasn't taken seriously. The cocktails are great however. We were staying in a luxury suite for one night. Looked Beautiful but lacked that luxury touch. no tea spoons for making tea and coffee. the coffee machine only had the black coffee pods, no latte or cappuccino. you'd expect this if your paying 350 a night.

Our TV in the room wasn't working. we rang reception, and they eventually sent someone. He couldn't fix it so said he'd send someone else. an hour went by which was a real inconvenience, then for him to say the TV had blown and wasn't fixable. he said he'd mention it to reception and they would probably reimburse us in some way in the morning. On check-out nothing was mentioned so I brought it up and she said she would speak to the manager. she just said.

I'm sorry but these things happen, it's out of her control. Again, no partial refund offered considering we had a room for 350 without a working TV to watch in bed at night. Really disappointing. The Cliff Hotel and Spa lack the service but are lucky they have the location and great views.

Stunning position. loved everything about our couple of days stay. Icing on the cake was being able to watch dolphins performing in the bay right in front of hotel. Definitely stay there again.

Very friendly and helpful staff. We stayed in a executive suite, which had be refurbished and was excellent. The spa was just what we needed, clean, fresh and relaxing. The food was tasty. The views were stunning.

Room very small and hot. Bed extremely comfortable with on suite facilities so tight you need to grease yourself to get in. Dinner menu very pretentious you wonder what you are going to get. Put it in plain English. Beautiful location and nice restaurant.

My favourite place to go to chill out and relax. The location is fab with the best views. The staff are always helpful & friendly. Food is fantastic there's no need to leave the hotel. The spa is good and has everything you need, its worth booking in advance not to be disappointed

Went here as a birthday treat for a spa day and lunch. The massage and facial was amazing, pool and hot tub was nice and lunch was really tasty. Cocktails were a bit pricey but tasted amazing. Would definitely recommend

What a beautiful hotel, in a beautiful location. The rooms were clean, inviting and kitted out with everything you needed. The food was amazing. Sampled a few of their cocktails which were very tasty and I could have easily drunk a lot more. We didn't use the spa facilities so I am unable to review these. We will definitely be returning. This hotel is advertised as as a 3 star I would say it deserves at least a 4 star rating.

Visited spa and hotel recently. Spa was excellent pleasant helpful staff unfortunately visit to restaurant in hotel was a disappointment. We had a table booked for 13.45 and on arrival was asked to wait by male front of house staff member. As we had not been seated by 13.15 asked another member of staff if the table was ready as it appeared we had been forgotten about.

Eventually seated about 13.20. The food I would describe as average pub grub at an inflated price. Almost gave up on the sweet due to the long wait between courses. At the time there were only two tables occupied in the restaurant.

Lovely hotel with stunning views. Unfortunately the bathroom in my economy room had a smell of drains. I was only in the hotel for two nights, but if it were longer, I'd have asked to change rooms. If you like a large cooked breakfast, then you won't be disappointed. I'm not a fan, so like a continental, but there really wasn't much choice. Overall, a really pleasant stay.

Excellent hotel and spa. We had a deluxe room with a fantastic sea view. The room was clean, well proportioned and well equipped. I'd advise pre booking the spa - as a guest you get an hour in there and that's plenty of time to enjoy the sauna, steam room, hydro therapy pool and hot tub all of which are first class. We dined in the hotel and despite the fact that they also had a large wedding party in, the food and service was excellent.

The breakfast is done as a buffet which is fine albeit a little bit chaotic but it doesn't detract from the overall experience of this hotel. I've mentioned the wedding party and that usually means lots of noise but not here so the rooms must be very well soundproofed which is another bonus! It's clearly very popular for a reason and even total strangers we spoke to in Saundersfoot spoke highly of it. Recommended.