Bishopstrow House Hotel

Nice little hotel with nice grounds, it is the most dog friendly hotel we have ever stayed at. We stayed in a lovely loft room with a large lawn outside the door. The staff were friendly and helpful. The The spa had a nice sauna and steam room area, we liked the shower with the refreshing mist setting for after the sauna. We had dinner in the restaurant which was pricey but very nice. We look forward to returning.

Just stayed here with my partner and our two dogs. Absolutely fantastic stay, staff are all really lovely, friendly and made us so welcome. So impressed by it all, we loved it. To be able to have and evening meal with our dogs in the lounge was so great. They've really upped their game here, and all areas so clean. It was really chilled as well, absolutely nothing negative to say, apart from we had to check out! Definitely coming back, welldone all, you're really getting it right.

We arrived late due to a car breakdown. Christine who was on reception was incredibly helpful and accommodating, allowing us to pre-order food in the car as we were going to arrive after the kitchen had closed. Our room was incredible (definitely recommend the Oval room!) as was the spa, location and food. Just amazing - thank you so much, would definitely come back!

I first visited this hotel some fourteen years ago when I was invited by a friend for a birthday celebration. We loved the atmosphere and surroundings then but noticed it was a little 'tired' looking. However due to circumstances we were not able to return until May 2022 when we discovered it's under new ownership and been refurbished extensively. With very helpful, patient staff we had a wonderful time. Thank you all at Bishopstrow.

A wonderful stay in a beautiful location! With booking direct we were upgraded to a hot tub suite which was brilliant. Lovely, helpful staff. Great outdoor heated pool, and relaxing indoor spa area. Spa access is a bit odd (through a toilet), and the female spa area is in desperate need of renovation (but it sounds like that's in future plans). Had a pregnancy massage which was so relaxing.

Lovely little touches, such as a goody bag for the journey home, which was much appreciated. When I realised I left a pair of shoes in the room they promptly sent them to me in the post, excellent service! Highly recommended for a couple of days away.

I have deliberately delayed a couple of days in writing this report. We had been looking forward to this for a few months, unfortunately. Our friends, who had booked the venue for lunch, commented that it had been nicely redecorated since their last visit. The bench/booth benches are uncomfortable and not, I feel, appropriate to the venue. Marketed as a hotel and spa, again we felt it was inappropriate to allow spa users to parade in their dressing gowns into the dining room.

My terrine starter was tasteless and would have been lifted by a homemade chutney and some toast would have been nice. Two of the party enjoyed the whitebait though. The pear salad came in a bowl - why? So hard to eat with a knife and fork. Interestingly all four of us chose the seared venison. One of the party was ill the day after, all four of us were left less than impressed at the quality and preparation despite the one carrot and small turnip! The one saving grace was our choice of wine. All this disappointment cost 212.

We had a wonderful time here, very relaxing and luxurious, and although they were fully booked it never felt busy - we often had the pool, sauna, etc. to ourselves. The bedroom was comfortable, warm and clean, and the food was always delicious (breakfast, lunch and dinner). Very close to Frome, which is a lovely place to visit with brilliant shops.

This hotel has been taken over by new owners and the difference is amazing. The staff are happier as they are now supported. Issues are fixed promptly and a programme of refurbishment in well under way. It was always a nice place to visit but it's now looking great. A group of us had a delicious meal in one of the domes and it was a memorable experience. Swimming at night in the heated outdoor pool is magical, with the pool lighting and heated mist rising from the water.

The grounds are extensive and beautiful; one walk leads you through through a leafy tunnel to the river and a folly. As a spa member it's exciting to see the plans for the hotel and spa and I feel really lucky to have such a facility nearby.

Welcoming staff, nice rooms, nice breakfast. Only down was afternoon tea, for 52 a couple you expect something special not 3 finger sandwiches with very uninspiring fillings (egg, salmon and ham), 2 scones each (which we wish we'd just had on their own as best bit) and a couple of tiny cakes, tiny tart and a tiny lemon posset which we didn't finish as they weren't very nice, especially the supposed carrot cake which we had to ask what it was as it tasted so bad. We do NOT recommend wasting your money on it, have a scone.

Fantastic hotel and spa. Beautiful surroundings. Extremely clean and tidy. Good covid provisions. Staff are so friendly, welcoming and approachable. They go out of their way to ensure you have the best experience possible. Food is excellent, cooked to perfection and presented beautifully. Spa is relaxing and treatments are carried out with care, attention and knowledge. Our room was out of this world! So beautiful and comfortable. Excellent amenities in the room as well. Would highly recommend and will definitely be visiting again!