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The Norfolk The Norfolk is a family owned and run 2 star hotel. We offer great value for money providing the essentials you need as a comfortable base to explore the beautiful Island of Jersey. We take pride in offering all you'd expect from a 2 star hotel plus a few nice extras. Just minutes walk from St. Helier's town centre, Havre des Pas beach and the beautiful Howard Davis Park. The hotel is comfortable and clean, breakfast was very good, and every member of staff we met was helpful and friendly.
Services
We offer a warm welcome to new guests as well as couples and families of all ages who have been returning for years. Our helpful friendly team are a large part of what makes your stay special and are always willing to help or offer suggestions from a local perspective. Our outdoor swimming pool is open from dawn until dusk and fresh towels are provided for your convenience.
From the very first interaction at the desk, you felt welcomed - all staff were superb and helpful. We love this hotel, it's spotlessly clean, friendly, relaxing and caters for all our needs (3 generations, ranging from 20 to 80 years old). The guests are friendly and sociable as well, which all adds to a lovely, friendly relaxed atmosphere.
So that guests may assess the suitability of the property for their requirements we have provided the following information abut the hotel's layout. The hotel has 100 guest rooms in total situated over 4 floors, including the ground floor. 45 guest rooms (3 single rooms and 42 standard rooms) are accessible from the lift without negotiating stairs.
Reviews (9)
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Barry Hinde
Jun 14, 2022
Excellent service good food room and hotel very clean pool was nice beer wasn't brilliant
Chris Wright
Jun 03, 2022
Very enjoyable stay. Spotlessly clean and comfortable, with pleasant and friendly staff. The hotel is ideally placed for the town centre and everything it has to offer. Excellent service. No issues. Highly recommended!
Karen Kinsley
May 28, 2022
Fantastic hotel.staff amazing.food excellent. Only bad point was the pool it was freezing
Derek Williams
May 25, 2022
A very pleasant, clean and well maintained hotel with a reasonably sized car park to the rear of the hotel. The staff are very friendly, helpful and efficient and the breakfast is great. A good look cation is within a short walk from the man to restaurants and shops of the town centre and the tourist attraction of Liberation Square and the museum of Jersey is only around 15 minutes walk.
Peter Ditch
May 21, 2022
Superb friendly staff that go out of there way to help.lovely full English breakfast. Pool and Bar.slightly out of the way but all round had a fantastic stay.1st class
Jennifer Morrison
May 08, 2022
Amazing stay at The Norfolk Hotel. The staff are incredible and so welcoming. It was our first holiday with our 7 month old baby and the staff couldn't have been more helpful. They went above and beyond to make it a brilliant stay and they were all so amazing with the baby. I've not been in such a busy hotel where you are made to feel like an individual.

Other than wonderful staff, the hotel is also incredibly clean and the breakfasts were delicious. You get cereal but also either a full English or a continental included in the price. The main bus station is a 10/15 minute walk away and you can get to the main shopping streets in the same amount of time. Lovely park within 5 minutes and the beach and lido are 10 minutes away.
Marj Lapersonne
May 02, 2022
The stay at this hotel was excellent you could not wish for any better. The food was really good and the staffing in all departments from the dining room staff reception staff bar staff to cleaners was very good. A first rate family run hotel and we will definitely go back
Andy Newman
Apr 18, 2022
Fantastic location, staff very helpful. Very good rate. Hotel nice a clean. I will be returning again.
Lyndsey
Apr 06, 2022
Stayed here for 5 nights on a 1st trip to Jersey. A good base for exploring the island using the local buses. An easy walk to the bus station. The room was quiet and clean, wifi was good, there was a kettle with tea, coffee and milk and a room safe. All the hotel staff were friendly, attentive and helpful. Breakfast was good. You can eat dinner in the hotel. Otherwise, there are plenty of other options in the vicinity plus mini supermarkets to buy packed lunches, drinks, snacks etc. Good value for money.