The Watermill Hotel

Loved this place! Beautiful surroundings and everything was new, clean and well designed in the room. Very quiet rooms with separate entrances and river views.

I tried to book and it's full of illegal immigrants. Apparently its child friendly too. I don't think so.

Hard bed never slept most of night, breakfast was only just warm. Not worth the money.

Tidy enough rooms, although quite dated. Poor service at Bar and Restaurant so decided to eat and drink at other establishments nearby. Was suitable accommodation for a night or two in order to visit some nearby attractions.

Didn't sleep well as they located me next to the running stream. hence why it's called the watermill. At least give me a room away from the noise and better double glazing. In desperate need of a refurb and that hairdryer must be the oldest in the UK. Breakfast was nice. Staff polite and welcoming.

Room was nice a good size and warm, the bed was comfy and the breakfast was good, but there were problems. 1. The bedroom windows were so poorly fitted you could hear every car that drove past (the noise level was the same when the window was open) 2. The room wasn't all that clean, there were cobwebs and spiders everywhere, and the toilet seat was quite stained. 3. All the members of staff spoke really quietly and we couldn't hear what they were saying half the time (and it didn't seem like they were listening most of the time)

Having read reviews of this hotel before my stay I was a little apprehensive about the stay. I have to say I was pleasantly surprised. Check-in was swift, the room was clean and tidy and had all the amenities I expected. I bed was comfy. What did let the hotel down was the standard of the cooked breakfast the following morning. Dry and shriveled bacon and sausage, although halfway through the meal the chef did come out and offer to cook fresh items. An ok stay.

Stopped here a few times for a regular work trip. Overall i would recommend the hotel. The bar is only small but that has its positives, there weren't a lot of people and you get served quick. Beer was good. Didnt eat here although a lot of people were, and the food looked good. It also has quite a nice decking area overlooking the stream/river that comes in and used to power the water wheel i believe.

Reason for 3 stars is that we had quite a hard time checking in and out with the staff seeming to struggle with they systems and/or not knowing what they were doing with them. Took several attempts and a few back and forth to reception to get a key card that worked.

Rooms are standard and clean. Room was really warm because the towel rail in the bathroom is on constantly. We were given a room with one big bed when we asked for a family room with 2 children. They did offer another room but the room with the big bed was actually better. They didn't have a cot, just as well we brought the travel cot. Oh, they put us on the 1st floor, with no lifts for the buggies it was a pain. Breakfast was good though, buffet style with good choice.

I found that the price of 70 is not value for money. Setting of the hotel is beautiful but it needs updating in certain areas. We have a disabled mother and the hotel has not made any provision for wheel chair access. Not child friendly either as no play area for them. These are very important issues as a wedding venue.

We stayed for one night, my husband quickly booked in and said that the staff were very friendly and helpful. The room was a motel style which opened straight onto a parking place. Electricity was turned on by a card slot for your room key. There was an en suite bathroom, with bath and shower tap. The bedroom had double bed, chair, wardrobe, TV, and a rather nice window seat which looked out onto the river. Kettle was provided with tea, coffee, bottled water and biscuits.

As in most places the sockets were across the room from the bed - I always pack an extension lead to charge my phone. There was only one bedside lamp, and the decor was a little dated, but everything was clean and well maintained. We didn't have breakfast, but if we had ordered when we booked in, it was offered at 5 a head. We would definitely stay again if we are in the area, we booked through Expedia and paid just under 60, very reasonable for a Saturday night on a bank holiday weekend.

Nice quiet location, good pubs across the road. Decor inside is at a good standard, if not the cleanest. Service seems to be substandard; was often short, curt, and not very friendly. Food at evening meal was terrible; seemed to be cooked then reheated. Breakfast was really good however.

The Watermill is franchised to use the Best Western company name. For a budget hotel there is little to complain about that you would otherwise expect. The bathroom suite is probably due for upgrading - no power shower (only the type direct from tap link). The radiator in the room was faulty - this was reported and soon addressed. The corporate facilities are fair, and tea and coffee is supplied throughout the day for such events.

Sleep quality not excellent, however being here during a particularly bad storm there is no surprise to the fact I could hear the wind and rain thrashing everything outside. Bed is of good quality and room service is prompt. Cleaning performed daily to a reasonable standard. The only thing I would say was excellent was the food, very well prepared and presented at lunch and dinner, the waiting staff are very keen to tend to your requirements. Summary: Budget hotel, quiet setting, OK room, good food.