The White Rock

Stopped here for a cold G&T and a beer! Reasonably prices great view of the English Channel. Outside seating area is a sun trap, fabulous for watching the world go by.

Always a favourite when wanting something to eat or drink in the sun. However our last few visits and particularly our visit on Sunday was such a disappointment. We ordered 3 sandwiches and were waiting for about 25 minutes whilst we were waiting we saw a car being loaded with food by staff which was clearly for an event. Our food failed to arrived and when asked where it was we were told it had been sent out it hadn't and then were told it had been sent to another table.

I had not seen any other meals being sent out in that time so am unsure as to what actually happened. It is clear that there is not enough staff and shows lack of any communication between staff. It is such a shame that what was always a great place to visit has became somewhere that you leave feeling disappointed and hungry.

My mother and I often have lunch here. Excellent value, generous portions, always lovely and fresh food. Very nice terrace overlooking the front and nice friendly staff. Can't fault it.

Great location opposite the pier friendly staff, terrace bar only point to note was the warm butter at breakfast and lack of marmite. Else the cooked breakfast great value for money.

Super hotel, right opposite the sea and the pier, with a lovely outdoor terrace on which to enjoy lunch and the sunshine. The staff are helpful and the owner is great! The food menu isn't extensive, however it is delicious, plentiful, and sensibly priced. It's a wonderful find, and I would highly recommend The White Rock Hotel.

Came for breakfast on Mother's Day. Staff were fairly aimless and managed to get several components of our orders wrong, and were slow to clear tables. Polite but could do with some more training. Food was ok but presentation leaves a little to be desired.

Very dog friendly. Lovely relaxed vibe. Staff pleasant and attentive without being intrusive. Immaculately clean room and communal areas. Great base from which to explore Hastings and the neighbouring areas.

The service is incredibly slow and disorganised. After waiting nearly an hour, the meals came out at random times, 15 min apart! The last one came with key ingredients missing, no word or explanation. Chased and they said they had run out. By this point, requested refund, and the will to stay there any longer. The refund took just as long and gave incorrect refund.

The receptionist came over and slammed the money down. No customer service, rudeness and to be honest vile. Hastings has so many other really good restaurants to go to, will not be returning. Never been to an establishment quite like it.

Friendly and efficient staff absolutely made our trip. Building needs a little TLC, but FAR better than most of the hotels on Hastings' seafront. Breakfast incredible value and delicious. Room was comfortable, good size bathroom and room was quiet and just the right temperature. We stayed here over Christmas visiting relatives nearby and the staff could not have done anything more for us. Highly recommended for the price point and location!