The Lincoln Group

My niece with 2 others booked the Baltimore Hotel for their daughters Holy Communion. when you first walk in it seemed a lovely place. unfortunately it went downhill from there. Although the lady behind the bar was lovely. Although the majority of the drinks where in cans or bottles, they didn't have diet coke or pepsi. Later in the afternoon they didn't have glasses either.

While the lady from the bar set out the buffet there was a long queue at the bar and the receptionist telling people that when the lady comes back, she would serve us. I know my niece and the others paid over 500 pounds for the buffet and at no point did the quality of the food reflect the price. It was an extremely basic buffet and the sandwiches had turned stale and were filled with processed cheese slices and cheap ham.

Nothing had been homemade and it tasted like the cheapest food had been bought The salad looked like it had been cut 3 days ago. The food certainly did not look as if Food & Hygiene Standards had been adhered too. There was alot of food left on the guest tables, wasted because it was awful. Mid afternoon the ladies toilets flooded and lady guests were asked to use the gents.

I would not recommend The Baltimore Hotel for any sort of function. I also hope they refund my niece and friends because their guests memories of this special day will be the shambolic display of food and 3 very upset and embarrassed mothers.

It's a bit of a strange one because the staff were just lovely, however the experience wasn't the best. Checking in the card wouldn't work so we were told to go to the bar while it was sorted. however the bar person was off so I was offered a glass of wine in a gin glass by the chef. in fairness it wasn't his job. but it felt a little like Fawlty Towers at this point.

The room was actually quite nice, apart from the placement of the tv, kind of hanging in mid air by the bathroom door. The bathroom was decorated lovely but there was a note explaining that it takes 15 mins for hot water to get to the taps, some eco system. I didn't bother trying. We were situated by the stairs and I have no idea what was going on but i was woken around 2.30 am by people having a full on conversation, normal voices, noone trying to speak quietly, it lasted for about 5 mins. it was very noisy at night but that could've been our location.

Breakfast is included and its quite nice, certain things could be better, hot tea rather than warm, asked if we would like toast. we were the only ones in the dining room it comes out cold? second day I remembered and asked for Hot tea and hot toast. it was no problem for them The staff are just lovely.helpful, enthusiastic but the hotel is an experience

Location for what I needed was great. Facilities not so. But if you want a place to sleep refresh then i guess this is the place for you. Don't necessarily think I'll attempt this place again. Used it twice but I think i can safely say its not for me.

Remembering this was among the cheapest hotels (half the price) the rooms and beds are comfy, the bathrooms are modern and the TV signal and WiFi better than any others. The bonus is the staff, very pleasant and keen to make your stay comfortable. The breakfast is great and the restaurant food quality way above the price point. 2nd time I've stayed and will keep coming back. Parking is also excellent and the hotel is central to city centre amneties. ***** stars.

Hash browns still frozen in the middle, cold hot dog sausages. I'd recommend going elsewhere entirely. Slept 2 hours in total due to noisy staff talking on the bottom floor until 4am. Noisy guests up and down corridor chatting and going in and out of rooms until 5/6am.

Newly refurbished room but really thought out as no plugs for kettle except right by the bed, king-size and lovely and new but only a few inches either side to get around so plugging a kettle in was a mission, no signal to TV at all! New carpets so lovely and clean but raised carpet strip which only needed 2 screws to make it safe, 2 cups but 1,s aucer and 1 spoon, attention to detail needed

Avoid! To get straight to the point the place is disgusting! I have pictures of everything from stains on seats, stains on Walls, tea cups dirty, toilet brush dirty, bed broken and to top it off stained towels! Just don't even waste your money. We didn't even stay in the room we checked outstraight away

The staff couldn't have been more friendly, kind and helpful. This hotel was excellent value for money, comfortable and warm. The food in the restaurant was delicious.

Dirty Room, Cupboards doors hanging off, The Light fitting above the bed smashed just bare globes with jagged glass. Noise levels from Bar below were excessive. Checked in and within 20 minutes booked another hotel and checked out. NO REFUND.

I spent a couple of nights here and although the staff was friendly I was not impressed with the facilities. The outside of the building and reception area is very nice, but the 3 bed room we stayed in was very small. The bedding was not clean but was changed once we notified them. The hot water was lukewarm, There was black mold between the tiles in the shower.

The remote control had no back to it so batteries are exposed, missing light bulb to ceiling fitting. No drinking water supplied. The little bowl on the table with the sugar, tea etc must have been sitting there for weeks it was covered in dust and packets was literally stuck to the bowl, around the tap at the hand basin was grimy, the power went off once whilst in the room and the card to get access into the room had to be reprogrammed a couple of times as it would not release the lock - I have been to other hotels and was glad to leave. They really need to pay attention to detail and do a thorough check of the rooms before booking them out.