Craig-Ard Hotel

Loved it ere friendly staff nice and comfy room. Breakfast smashing I cannot fault this hotel. Llandudno is beautiful and heavenly. Love it.

Lovely house gardens, very clean, brilliant breakfasts and top class rooms comfy clean beds, nice homely people too.

Brilliant hotel in a great location only a five minute strolm to the beach

Just back from a 3 night stay at this lovely friendly hotel. We enjoyed our stay very much Plag and David were excellent hosts nothing was too much trouble, no problem with parking round the back great breakfast lovely comfy beds and top tips of where to visit we would definitely stay again. Thanks from Walt and Jules x

Brilliant from start to finish. Free parking. Warm welcome Lovely clean room with everything you need. Absolutly delicious breakfast. I have some allergies (gluten and dairy free ) nothing was too much trouble Really lovely friendly couple

Another great weekend here. Great hosts, wonderful breakfast. Just returned again May 19 and cannot compliment our hosts any higher. Took my mum for her bday and she thoroughly enjoyed her room, breakfast and bar. Its location makes it easy reach of the shops or the prom. Rooms individually decorated and very personal touch.

I stayed here recently & I have to say, it was a lovely long weekend! The hosts were friendly & nothing was too much bother. The rooms, the food, all to a high quality! It's in a perfect location & I would recommend this Hotel to anyone. I for one, will return! Thank-you again to Pags & David, you were both smashing hosts! See you again.

Great location. Room very clean & an excellent breakfast very friendly staff! Made to feel very welcome. David & his family are the best. Love Jane & Ian who stayed in room 6 xxx

Everything you could want. Very welcoming and friendly owners, lovely atmosphere, very comfortable room, superb breakfast and ideally situated. Very quiet by night and unusually slept like a log. Excellent value for money.

Found this hotel on one of the many websites and it looked lovely. Needless to say I decided to find the number for myself and ring direct for a better deal and a more personal experience. The first time I phoned the owner talked through advising myself of what room was available. My partner unfortunately at that moment had to leave for work, so I advised the owner I would ring him back once discussed.

Myself and my partner decided we would book it so I phoned back 2 nights later to book. I advised him I had spoke to him previous etc and that I was interested. I asked him was there parking facilities, how many spaces? what time you check in etc. Just the things you generally ask. My partner asked can you do it any cheaper? Well not a daft question considering we had gone direct to him and cut out the middle man of the website who he would have to pay silly commissions to.

Well I can honestly I have never been spoken to like this in all my life. He told me he didn't want out booking and how we had been funny the last time and then he put the phone down. Well I am sorry for my partner having to leave for work the night previous but really I don't know what I had done. It was completely uncalled for, unwarranted, not necessary and still I don't know what I did wrong. All's I can say there are ways of speaking to people.

You should hear them out and listen before you jump on them. I hate complaining and would never have done this but for being spoken to like something you would stand on. As far as I am concerned your hotel looks nice but you as a person have a terrible attitude and should not be in the hospitality industry. I just thank my lucky stars for not going to your hotel because if you are like that on the phone that you must be 8 million times worse in real life.