Brandon House

It comes to something when the staff members ie Emma J are the only ones leaving positive reviews. It shouldn't be allowed! Even the care home manager has left a review then thanked herself! Avoid this place at all costs my relative was just left to vegetate absolutely shocking care.

I'm the Home Manager at Brandon house and I'm very proud of it. The staff are wonderful and I'm can not have a better team. The company is very supportive and I can not ask for more.

Lovely place to work, lovely staff, great team. Residents safe 100% recommend.

My mum came into Brandon House having been very poorly and been in hospital for quite some considerable time. Since mum has been in Brandon House to say she has picked up considerably is an understatement! Mum has 24 hour care and has staff in and out looking after her all the time. There is even a lovely lady that cuts and colours her hair. Care work is very tough but all the members of staff are very tentative! Whoever slates this place obviously has never had to do this kind of work before and don't realise what it takes to care for these people! All that matters is that mum is happy and she has improved so much since been here, thank you Brandon house for making my mum so welcome!

Went to visit my sister yesterday (31/7/21) and upset me to see her duvet had a big stain on it and the bib she had used for her meal was strewn on the bed. My sister has lost a lot of weight and only had one pillow and was leaning across the side of her bed. Didn't see any staff whilst I was there, only the guy who let me in. Searched for the magazines I took for her a week ago and found one on the floor which smelled of urine, and the cleanliness of the room leaves a lot to be desired. Sorry but I couldn't recommend Brandon House for these reasons.

Poorly managed home Poorly managed resident Understaffed cutting cost Unnecessary strife between staff to gain favoritism with management. Residents are hardly bathed Nurses are there just for the money and not the residents In summary, residents are a number.and money making avenue.

Lovely place to work, great manager and great team Emma Activity coordinator

Brandon House is an outstanding nursing home with a well trained, caring team who go the extra mile to meet the needs of the residents. Residents are significantly enjoying the numerous activities provided by the home, weekly local shopping, weekly concerts, daily crafts, karaoke etc. The management is always visible and approachable and have created an excellent environment for the residents.