Halcyon Quest Hotel

What a gem of a place this is, nicely stocked bar, plenty of parking and decent sized rooms. It's a very welcoming place to stay and we'll certainly be back. Unbeatable value for money.

Excellent service and breakfast, very helpful housekeeper (thanks for the extra pillows Sharon) lovely friendly family run hotel, nothing too much trouble, will be returning soon The Dolly Sisters

Probably the worst place I've ever stayed. We arrived here for a 2 night stay after a full day of walking, looking forward to a relaxed evening and a good nights sleep to start again the next morning. Upon checking in we paid for the 2 nights up front and the person behind the bar was taking our breakfast order, he was not sure if they had a vegetarian option but I'm not that bothered so we ordered a regular breakfast and a maybe vegetarian breakfast if they did one and went up to the room.

Within 30 minutes we had decided we didn't want to stay the 2 nights. The place was dingy, there were bugs in the bathroom - we later found that the shower only does freezing cold or boiling hot water and they host karaoke until 1am directly below the rooms. So I went to the bar and asked to cancel the second night and was told to cancel via booking.com and speak to the owner in the morning to get a refund for the second night.

So that's what I did. Cancelled via booking.com around 5pm. The next morning we had decided we didn't want to find out what breakfast had in store for us so we go downstairs to ask about the refund and be on our way. The owner (I assume?) was sitting at a table on her phone and initially I thought she was a guest until she asked from her seat if we were alright and I said I wanted to ask about getting a refund for the second night.

She proceeded to tell us that we caused a lot of trouble by cancelling through booking.com, apparently someone had booked our room at 9pm for that night after we cancelled it and it caused an issue for them. I apologised and told her it was what we were advised to do. She then said she could only give us a partial refund but would have to wait for her husband (for which she gave no reason) because we cancelled with less than 24 hours notice, despite the fact that we cancelled the night prior and they're so popular that they filled our room while we were still in it. This was 2 weeks ago and no refund partial or otherwise has been sent to me so basically I paid 110 for the worst nights sleep I've ever had.

Great quiet pretty location. In a historical property which oozes charm & character. Thats just the hotel, the bar had everything you could drink & some! Both Miles & Norma, and all the staff where friendly, helpful and great hospitality. I highly recommend staying here. Exceptional value went beyond my expectations. My Sister works in the Luxury travel industry, she paid twice as much to stay in Nants Hall 4 star, she said my hotel was perfect.

Room very clean, comfortable with all the trimmings. Ensuite bathroom with towels, toiletries, loads of space and the shower was lovely and hot. I didnt expect a tv & sofa in my room either, free wifi and kettle, with coffee, teas, sugars, sweeteners and biscuits. I actually felt guilty that I hadn't paid enough, as I was shown the breakfast menu!

The choice was perfect, full on meat feast or continental or light and healthy. The view of the church of Saint Peter & St. Frances is beautiful in room 9, well worth the money. Thankyou for the laughs & stories of local people. No complaints, I had a great time, it was perfect.

A traditional pub, with ensuite guest rooms & a descent breakfast on offer. No other meals available, but eaterys near by

All the staff were welcoming and friendly, the landlord was very helpful with information on places to eat. Will use again.

It a lovely place and the staff are very friendly and we will be coming back thank you very much

Absolutely fantastic pub staff fantastic beer's nice and reasonable priced landlord great

It was the best and perfect place to stay short walk to shops, mountain and seaside I shall return there again

Excellent Service from Management and staff. Could not fault it Gr8 Karaoke going again real soon. Locals where very hospitable. Karaoke on Saturdays too thanks Lee

Lovely pub full of of oddments on the walls and ceiling fair size car park front and rear only a few people in when we were there, it is up for Sale

This is the only authentic public house in the area with good beer, excellent ambience, good location and a landlord who knows how to run a proper pub.

One of the best places I've ever stayed in never had room so warm an staff were so friendly bent over backwards for myself and my daughter who treated me to an night away

Absolutely terrible hotel. When we checked in, the bar lady was so impatient it was laughable. We were paying by card and she got the chip and pin machine out. My wife put her card in but she wouldn't let go of the machine and before my wife could put the pin in she yanked the machine from her hands. As for the room itself, it was very dated and basic.

The cleanliness was poor and the toilet seat had a huge chip in it. It is ironic because the state of the room was dreadful yet they had the cheek to put warning signs everywhere about surcharges if you bring in takeaway or smoke indoors. Avoid this place.

Nice friendly hotel great night sleep with top quality bar and breakfast in the morning made me feel welcome thank you

It said 2 stars ok n reviews and in honesty the guest room was designed for an older person to go and die. There was a rug screwed to the floor which was a trip hazard. What is that about?