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West Highland Hotel We currently offer a range of accommodation to suit all guests - standard, classic and superior rooms. Superior rooms have been renovated, are larger and have beautiful sea views, classic rooms have a sea or harbour view and may be renovated; standard rooms are smaller however some do have sea views. When booking direct with the hotel we can also offer economy rooms, 4 twin rooms based in our lodge building which has been recently renovated.
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Whether you choose to walk on our quiet and beautiful beaches, play golf at Traigh Golf Course or board the Hogwart's Express, there's loads to do around Mallaig. Enjoy what has often been described as one of the greatest rail journeys in the world as the Jacobite Steam Train takes you from Fort William to Mallaig.
Time with loved ones has never felt so precious and with that in mind, we're delighted to now offer large family or friend groups to book exclusive use of the hotel for two night stays where groups can enjoy bespoke packages - from Scottish gin tasting to drams under the stars. Over the past year, many milestones have passed and celebrations missed.
Reviews (15)
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Sean Carberry
Jun 14, 2022
Lovely hotel and room, very nice staff and service with a smile. Dog friendly too which is perfect. Amazing view from the room. The only downfall, I was on the top floor which was a bit of a pain when taking the dog for it's last walk late at night, I also like a warm bath/shower and the water was like warm. With that being said I would 100% recommend this hotel and I would stay here again.
Alan Campbell
Jun 11, 2022
Great hotel well located for the ferry. Good friendly staff and nice continental breakfast. Looks like it has been upgraded recently and hopefully this work will continue. Has a free EV charger for guests which was the main reason for staying there.
Dave Kent
Apr 04, 2022
Lovely hotel. My room was excellent and the view of the harbor and town awesome. However don't pay 10 pounds per day person for their Comtintal Breakfast. It is far less expensive to go downtown for breakfast. Cheaper and far away better quality. I would stay here again but eat and drink elsewhere.
Don Don
Mar 22, 2022
Great hotel given its remote location in the highlands. Amazing views. Friendly staff. Good food. Lots of parking space. It feels like a highland hotel should, it has character and not corporate bland. Will be back soon.
Richard Donovan
Dec 05, 2021
Very comfortable hotel overlooking the sea and the Isle of Skye
Rum Drinking Rumble
Oct 26, 2021
Excellent place to have a quiet eat and drink. Prices pretty good especially at the bar. Food excellent and all the staff were very friendly and excellent at their job.
Paul O. Connor
Oct 20, 2021
Lovely building with fantastic zoning room built into conservatory. excellent service and food
D. Mac
Oct 17, 2021
Helpful staff severely let down by a manageress with an appalling attitude when reporting a shower problem. Small portion overpriced food. Otherwise clean and comfortable room
Philip Turner
Oct 06, 2021
Good hotel with very friendly staff. The rooms could do with updating but the downstairs areas are nice.
Claire Gordon
Sep 15, 2021
Food was fine but nothing special, we had burger and chips and a lager, bill was 39, far too expensive for this. Lovely view from terrace. When we arrived waiter asked if we were eating, on saying yes he said well you will have to hurry up and order as kitchen is closing soon - very off putting.
Graham Kelly
Aug 30, 2021
On it's way to being a good hotel. Feels like they were possibly mid-renovation when pandemic started. In its current state it is overpriced. The rooms are a bit of an unfinished mess. Mismatched doors, broken toilets, showers that flood the floor, TV aerial cables hung across the light fittings. The duvets were also so heavy it was hard to sleep, totally inappropriate for summer months.

They have lots of staff but the staff don't appear to have had any training yet as service is very poor in places, especially the restaurant. On the night I ate there, there was a group of staff stood at the entrance in a huddle most of the night talking among themselves and paying little attention to customers. When they did move through room they would look at the floor avoiding eye contact.

A young man, who I asked what beers they had, told me "I haven't memorised them". Fair enough but go and grab a menu then, don't say things like that to a customer unless you have the wit and charm to carry it off as not just seeming very rude. On the upside, the morning staff were much better and attention at breakfast was much more professional and pleasant experience.
Craig Butler
Aug 14, 2021
Hotel feels like it's mid renovation. Some really nice decor in public areas but this was not reflected in our room which was tired and a little miss matched. Feels like covid has affected their operation- the lack of house keeping (instead having to queue at reception to request a fresh towel) and the distancing in the restaurant made it feel soul less.

The staff were a bit of a mixed bag. The blonde lady who served breakfast was great, Very attentive and friendly. She really needs to train the evening restaurant staff who were generally younger and oblivious to customers needs. They often stood at the entrance to the restaurant chatting. I saw another diner have to get up and go and ask them for something as they were so unaware of the customers. All in all a nice enough hotel but a little expensive for the experience.
Stuart T.
Aug 14, 2021
In a venue like Malaig, you don't need to go to an overpriced hotel, especially for a lunch while waiting for the return Jackobite train! Don't make the same mistake as us. The local cafes and takeaways are far better in terms of both quality and price. They forgot my daughters order, they forgot my drink and the staff just said "oh sorry". While I don't completely blame them as they are young, they have to shoulder responsibility for the poor service. Calling management made no difference and frankly I begrudge having spent nearly 60 for lunch which, in hindsight was a complete unnecessary extravagance and I wish I had been more frugal and gone to the local takeaway for 10
Dianne
Jul 19, 2021
Very comfortable with attentive staff. Good food, including breakfast with very tasty haggis. Would recommend to anyone wanting a refreshing break.
Julie G.
Sep 23, 2019
The view is amazing. The staff were so helpful and accomodating. We arrived about 5mins before the kitchen closed due to some road construction. The food was great. I had the langostino and my husband had a steak. Both were good. I really loved the crab cheesecake though. I'd go back just for that!