Swan Hotel

Staff very friendly and helpful. Food was excellent. Room very clean and everything worked, but was a bit dated. (TV rather small and a long way away from the bed) Free chocolate bars a nice touch as was good selection of teas and coffees.

Afternoon tea for birthday. Had a very enjoyable time, waitress was very attentive and friendly. Only thing I would say is definitely more choice in sandwiches and maybe less cakes. But it was very tasty and had good choice of hot drinks.

The hotel is very nice and all the staff are very pleasant and friendly. A very relaxed atmosphere. Free secure parking a really bonus. A great choice of food at breakfast and staff will bring you food at request ie scrambled egg and toast (not on menu.) All food beautifully presented and hot. Had food in restaurant one night and that was good too.

Room (Superior) was very spacious, lovely and clean with a fridge, coffee machine and tea tray with a great selection of teas, coffee and hot chocolate, biscuits and a nice addition of chocolate bars. Bathroom had lovely toiletries and nice fluffy white towels. Checking in and out was very organized, reception will help with booking taxis or information about buses etc. A very nice experience.

It is not an exaggeration to say that this is the best hotel I've ever stayed in. Our room was fantastic; the bed was so comfy and the shower was amazing. The cocktails are to die for! I had the Toblerone which tasted exactly like a fancy chocolate, the type you'd get in a little box with a bow. The icing on the cake was the delicious breakfast. Again, I genuinely believe it was the best breakfast I've ever had.

I had fruit salad to start followed by Eggs Florentine which was out of this world! The breakfast buffet was amazing too, there was so much to choose from but alas I was full! Another thing I want to add is that it can sometimes be nerve wracking checking into a hotel as a queer couple, especially as a couple who are gender non-conforming. However, we didn't have any problems at the hotel what so ever, we were treated just like any other couple and nobody batted an eyelid. Overall it was a fantastic experience and I would love to come back again in the future!

Friendly staff, great menu, great secure parking. Food was lovely, the restaurant was a little cold but otherwise perfect. We had calamari and Katie chicken bites, followed by fish and chip and roast chicken dinner. All was very nice and came in a timely manner. Will definitely go back again soon.

Room was good overall (with a few maintenance/upkeep issues). The location and view compensated for some of these issues, as did the helpful staff. Breakfast menu has decent plant based options. We were slightly disappointed with the food in the evening: a very average fish and chips for 16 - several pubs we go to do much better for ~10.

Great hotel, room was a good size and well set up. Lovely breakfast with reasonable hours. The staff are great, friendly and attentive. No complaints and would definitely stay again.

Room ok ( queen deluxe), bathroom tired, glad we didn't pay full price. Lovely bar and coffee lounges. Sunday roast was good apart from possible re heated roast potatoes. Breakfast not to bad cooked to order ( sausages very poor quality ) continental pretty poor. Staff very helpful and friendly.

Booked their last room which happened to be a family room, 105 for the night. Stayed there on my own. Room was very cold, heating wasn't working and could hear a sound throughout the night somewhat like a tumble dryer. The yellow rubber duck in the shower was a nice touch and although the room faced the high street, the outside noise wasn't loud. They lock the doors of a night time, so if you pop outside. You have to ring a buzzer and wait for staff to let you back in. This wasn't a problem though as he never took long to answer the door.

Absolutely loved it. Clean room and staff always at hand. Hotel catered for those who don't drink with non alcoholic drinks of good variety. The food was beautifully presented and tasted delicious. Great complementary toiletries, bath robes and towels amongst all expected amenities. Definitely going to stay again. Thank you The Swan Hotel Stafford

Excellent food lovely staff nothing too much trouble. Room lovely too.

A really wonderful nook of beauty and excitement just off the main shopping street in Stafford. A really lovely place to go and unwind with either an alcoholic or non alcoholic drink, and of course food! Vast selection of both. You'll experience top notch customer service and the rooms look delightful and reasonably priced too considering where it is Perfect place for a special occasion. just hope my boyfriend sees this!

Beautiful hotel, spotlessly clean, very friendly and attentive staff. Amazing breakfast. Couldn't fault a thing would highly recommend

Very welcoming and lots of different areas to sit and enjoy some food and drinks. The car park was tricky to find so make sure you use the correct postcode. And you're very central for the town centre.

Great stay in a wonderful old building. The hotel itself is lovely with rustic charm, spacious rooms, lovely food and a small lift. Just a shame that there a few rowdy idiots shouting in Stafford centre at 4am. can't blame the hotel for that though. I would stay again.

I just wanted to thank the staff at The Swan Hotel for going the extra mile and making us very welcome when we met for lunch on 16 November. I booked a table for 4 adults and 2 babies. We were allocated a table in the main restaurant which was ideal. Our own private dining room with plenty of space for the mummy's and their babies. The young lady who looked after us was polite and helpful. The food was fresh and delicious. Thank you for making our lunch date such a comfortable and relaxed experience.

We had a group lunch today at the hotel and it was gorgeous. The food was fantastic, the ambience great and the service superb.we were looked after so well and never had to ask for a thing. Would definitely go back again when in the area.

I'm a bit of a fussy customer, to be honest. However, every request I made was met with a great attitude and I got exactly the club sandwich I wanted, which, to be honest, is the best club sandwich in town. if not the county. It's a classy looking place too, but the price is quite affordable. The staff are always super helpful and friendly and the food is great.

Later on its a wonderful place to have some drinks, and its a hotel too though I've never stayed. yet. Overally, this place is fantastic. They even sometimes have events and the like. Check in, take a look. Worth it.

Enjoyed this hotel a lot. Located right in the downtown area, was a little tough to find the parking lot. Very quaint type B&B almost place. Very old building and rooms very small. Typical for the UK I suppose. Bed super small for my 6'4 frame but managed just fine. No AC and the room was very warm despite being February. But figured out how to open the windows and became much better.

Very nice bar in here with lots of drafts. Good restaurant also. Had the fish and chips which was very good. The free breakfast also very good. Very nice service here. Walk out the front door and you are on the main drag of shops, cafe and pubs.

I work in the UK 2 weeks out of each month and I try to ensure that I have a comfortable clean place to stay over the weekend. This particular weekend was a bank holiday and I read all the reviews which made me decide on the Swan Hotel. Bed was comfortable is the only positive I can leave on this post. Shower water pressure was terrible, hot water ran out, room had cobwebs in the corners, mold on window seals, and the room was the size of my closet at home.

It gets better when I went to the restaurant. I arrived at 2pm in the afternoon and there are about 3 people in the whole place. They sit me by the bathroom which is not enjoyable after lunch for most that day. I asked to be moved and the waitress said this was there smallest table for a party of one. Never been treated like this at this level of a hotel. Stay Away!

Swan is a nicely decorated hotel restaurant in the heart of Stafford. The atmosphere is great, the staff is professional and friendly. Roasted mushrooms with blue cheese on ciabatta is really delicious, the creamy Scottish mussels are to die for. The prices are reasonable. Would highly recommend.#swanstafford #stafford #wining #dining #italiancuisine #ciabatta #healthyfood #diet #foodie##

Been here quite a few times now, went there for lunch last weekend, and back in march for my brothers 21st birthday with a group of 9 of us. THE BIRTHDAY amazing food (the scotch eggs are particularly sexy- I never thought I would say that about a neat wrapped egg, but hey) Super understanding of my little Nanna's dietary requirements, and didn't bat an eyelid at my dad looking like a nutter trying to independently move his eyebrows. Sharing platter puds are rather to die for too.

The also brought a little slate (#wewantplates!) of handmade chocolates with candles in for my brother too. Nice wine list, my only complaint would be, around 30% of the staff were seriously grumpy, luckily though this was mostly outweighed by the other wonderful 70% THE LUNCH club sandwich and blackcurrant and soda (because this girl loves a drink that takes like medicine!) took a while, and was mostly lovely, but I have never seen so much mayonnaise in one place, it was how I met your mother erickson layered salad overkill!

I've never stayed the night, but I've had some very good times in the bars & beer garden & recently had an excellent meal in the bistro. We sampled the Tuesday night vegetarian and vegan night which, at 23.95 for two starters, two mains and a bottle of vegan wine, seemed excellent value for a restaurant known as the posh end of Stafford's dining experience.

There was short wait owing to a large party arriving just before we did, however we were warned of this immediately on our arrival & the waiting staff were eager to keep us happy, offering some complementary bread and olives whilst we waited for our starters and a free glass of wine when they noticed we'd reached the end of the bottle before the main course arrived.

When the food did come it was excellent - my wife's starter of pine nut & pistachio scotch egg was probably the favourite dish, however my goat's cheese roulade & our mains of leek & cheese sausages & wild mushroom pie were also all very good. The ambience of the restaurant is a little varied being split into two rooms. I would have preferred to sit in the front of the two rather than in the back room where we were placed as, in spite of being well furnished the back room ended up with a corridor feel as waiters rushed food out past us and punters stumbled their way back to the toilets. All in all a very good night though.

Very nice building good beer patio/beer garden, there's been some money spent on making the hotel bar/drinking area a cosy experience. Lots of original features left in including some of the horse stalls. It gets full in the summer at week ends expect a lot of pretentious weekend warriors. Food is really good here drink is pricey but it is a hotel after all.

Excellent food, relatively affordable considering the quality of the food. We ordered a 3 course set lunch on a Sunday and each course is wonderfully presented. I would highly recommend it. Even our 6 year old asked us when could we go again. A+++++

The Swan is about the classiest place to eat or drink in Stafford town centre. So much attention has been paid to details - and several different zones to choose from. The coffee bar is airy and efficient - prices moderate. Your drinks can be taken into the adjacent front bay window reception area, the restored carriage 'tunnel', or you can order them from the bar when the coffee bar serving room is closed. Seating is mostly on comfy, if deep, brown armchairs and sofas. Bars - two main bars, which do get crowded on busy nights. There's one main lounge, also with the afore-mentioned brown furnishings. Lighting is just about right. Exits at the end of the lounge and the carriage area to the carpark and garden. Yes, bar prices are more than most places in town, but the whole atmosphere is nicer than most!

Garden zone - plenty of space for smokers, heaters in the evening - and a stage for entertainment. Summers the past year or so have featured DJs on Thursdays and live local [mostly] bands on Fridays. The latter should appear at 8pm. The one I saw - Rich Flava [good drummer, great lead guitar, flat singer ] - started at 9pm. Once the crowd gathers, you can't see much at all.

Sound is more than adequate, but the bars still had canned music playing inside! Food - various snacks during the day in the coffee bar areas, deli platters and similar most of the day - 9 freshly made/baked pizzas @ average 7 each, with a selection of mixed toppings [including duck - which is rather nice and different] or 12 for a 1 extra. Mon-Thurs, order two pizzas and have a free bottle of very palatable wine!

Menu Fixe for lunch and dinner - interesting choices, beautifully presented and cooked. A la carte in the evening to splash out on. I've not tried the latter. Staff are very helpful and the establishment attracts mums with youngsters having coffee and cakes, business clientele, 'ladies who lunch', general shoppers, and gourmands alike.

If you're solo, you don't feel conspicuous with a pot of tea and something to read. Toilet facilities - the Ladies has 4 cubicles - inadequate for evenings when busy - women were complaining whilst waiting - kept clean though and the girl on Reception acted upon my report of lack of toilet paper!

The Swan Hotel is a very classy hotel and restaurant. The rooms are very nice, the food is first class - but don't expect a cheap visit. The staff are extremely obliging and helpful and will cater to all reasonable requests. The car park is quite spacious, but it still gets full at times, so make sure you arrive fairly early if you want to guarantee a space.

There is a nice outdoor area where you can sit and have a drink in warm weather, but the inside is also very nicely decorated and caters to a quite posh clientele. If you can afford to have a meal here, you will certainly enjoy it, but if not, it is worth coming just for a drink and to enjoy the atmosphere.

The Swan is a really nice bar, restaurant and hotel. I've never eaten or stayed there personally, but I've been into the bar a few times. It's quite posh - I felt a bit out of place in ripped jeans and trainers (surprisingly!). The drinks are quite expensive, worth it if you wanna go somewhere a bit nicer. There is a really nice beer garden out the back, with lots of seats and a bit of a water feature. Gets busy at the weekends. They also sometimes have live music here, not sure if it is a specific night but I have heard they have jam nights.

Visiting Nelson's and Apres for some cheap drinks we head to the Swan for a touch of class. Not cheap, and does get busy but its a nust for a night out.

This place is lovely. Its not the cheapest place in Stafford but its still affordable and well worth a bit of extra money because its lovely! Ive only usually come here for hot drinks. The seating area is so comftorble, and theres a nice private area to the back with chairs & tables. The few times Ive come here for breakfast I had a bacon roll it was everything a bacon roll needed to be, but it was made special by being able to choose if I wanted white or brown bread, red or brown sauce?

I came once in the evening when some live music was on (at the back in the outdoors part) it was really busy. A bit too busy to enjoy it properly - couldnt see the band and had to que forever for a drink. The only real complaint I have is that either they didnt have enough glass collectors working, or it was too busy for the staff to come around and collect the empty glasses - so people started leaving empty glasses everywhere and the place ended up with alot of smashed glass on the floor (and in the water feature!) But that complaint is minor, this place is one of the nicest places in Stafford.