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The Swan At Hay Hotel Our beautiful four star hotel, as graded by Visit Wales, has undergone a 1.5m refurbishment. The Swan at Hay Hotel is a privately owned, independent hotel just moments from the bustling centre of the world renowned "Town of Books", Hay-on-Wye. Nestled on the edge of the Brecon Beacons National Park. Our beautiful listed Georgian building, with 19 comfortable en-suite bedrooms, is a wonderful location for short-breaks, private dinners, weddings and, of course, visiting the bi-annual Hay Literary Festival!
Services
Take the A438 towards Brecon. Continue until you reach Clyro (this will take about 25mins). Turn left when you reach the Texaco service station and follow the signs to Hay. When you reach the T-junction, turn right and follow the road for half a mile until you reach The Swan which will be on the right hand side.
With 19 newly refurbished bedrooms, The Swan at Hay provides the perfect base from which to explore the world renowned town of Hay-on-Wye, the Brecon Beacons and the Welsh/Herefordshire Marches. Each room has an en-suite bathroom with a shower whilst most rooms also have a bath. All rooms are equipped with flatscreen TV, tea & coffee making facilities and complementary toiletries. Each bedroom features botanical studies created by local artist Lea Gregory. Check-in from 15:00, whilst check-out is at 11:00.
Herefordshire, the Brecon Beacons and the Welsh Marches are all known for their wonderful produce. Our Head Chef has created new modern, local menus, including seasonal Welsh dishes using produce from local suppliers. Our menus offer classic dishes, that are well executed, whilst our Garden Room Restaurant offers a truly luxurious experience in classical surroundings.
The Swan at Hay is licensed to hold civil ceremonies, so you can have the whole wedding day under one roof. We can cater for small, intimate celebrations and for larger parties of up to 100, with further space available for evening guests. Whilst we do have wedding packages available we can also create bespoke menus and events to suit your personal tastes.
Reviews (10)
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Derek Skates
Jun 20, 2022
Booked through Great Little Breaks. Very pleasant and helpful staff. Room was clean and comfortable. Bar prices similar to pubs. Food good and plenty of it. Superb garden to finish the day with a drink. Will return I'm sure.
Paul Picken
Jun 20, 2022
Lovely Sunday lunch. Didn't do the menu justice as full up. Good pint of beer as well. Excellent service.
David Franklin
Jun 08, 2022
A lovely hotel, traditional but also up to date. We thoroughly enjoyed our stay and would definitely return. The Swan is one of those places that leave you confident that you'll be looked after. This is reassuring to know for future visits. Sam and all of the staff were very friendly and polite, they actually made the stay a pleasure. Thank you to "The Swan" Hay-on-Wye!
Gary Watts
Jun 08, 2022
Popped in for lunch, totally unplanned just a lovely sunny day so went for a drive. A bit confusing / dull entering from the car park as was not sure where to go and there did not appear to by anyone there. Once we found our way to the back of the hotel, we found the dining room and outside seating area. A few people, like us, outside enjoying the day. Ordered the burger and bacon & brie ciabatta and it was fantastic, as was the service. Only reason not 5* was the confusion when entering. Would recommend for service & the food.
Daryl Tyler
Jun 06, 2022
Went on the Monday after the Hay festival. Staff were excellent, after a busy festival week it a pleasant surprise that they were able to so good. Food was exceptional too. Thank you.
Kevin Grahame
Jun 04, 2022
Just a quick stop in the sunny gardens for a drink on the way back from the Hay Festival, friendly staff. Didn't stay in the hotel so can't rate the rooms.
Stuart Glover
May 02, 2022
We were in room no.6 and found this to be a lovely, well presented room. Large window was open when we arrived, made the room smell fresh and even though it faced the main street it was extremely quiet all night. Staff that served us were both friendly yet professional and never stopped from afternoon though to the evening. Evening meal was delicious and of ample quantity.

Cold breakfast was limited but the hot breakfast was perfectly cooked. Location is excellent with instant access to local walks. Will be returning to same hotel when next in the area.
Jill Farr
Apr 22, 2022
Went here today with family just for a drink. And what an absolute delight to be able to sit outside znd for the grandchildren to play in the garden surroundings. Lovely staff absolutely clean place to eat as well as a catch up with family for drinks. Definitely go there again when in area.
Andrea Chadwick
Apr 03, 2022
We book a few days in advance as there were 12 of us, when we arrived we were put on two completely separate tables. Our food was pre-ordered (as requested by the hotel) but it arrived almost as soon as we sat down so we felt rushed. The food was nice but we didn't feel overly comfortable.
Karen G.
Oct 24, 2013
My boyfriend and I did a 3300 mile, six week UK road trip and didn't plan out a lot of our hotels. We showed up in Hay-On-Wye and pulled over to use Expedia to find a room. We were able to book one night at The Swan for 120 pounds, which included breakfast. The Swan is adorable and filled with character. Our room was at the end of the hall on the second floor, with a big window looking out over the garden.

Our room was cozy with a comfortable bed and all of the amenities that we could need. The floorboards were very creaky and loud, but we didn't have a problem with noise preventing us from sleeping. The service in the hotel was friendly, but spotty. It's not a huge hotel and didn't have a lot of staff. We often found the reception desk empty, as the lone staff member was helping someone away from the desk.

When we wanted a drink from the bar, the woman at reception had to leave the desk to take on the bartender role. The same thing happened when we needed extra towels. They were always pleasant and professional, but I got the vibe that it's frustrating for them to run all over the hotel. The Swan has a great lounge area, with many different spots to relax.

I spent several hours reading in a quiet corner and loved every minute of it. This was probably my favorite aspect of the hotel. They do have free- wifi, but I couldn't find a spot that gave me a good connection. It was nice to put "unplug" from my devices for a bit, so it didn't bother me. We really enjoyed the morning breakfast too. The yogurt was delicious!