Sutcliffe Hotel

Brilliant stay. Friendly and helpful staff. Food was ace. Michael and the staff were great. Room was clean and tidy. Most definitely recommended. Thanks to you all. Will most definitely be back.

Friendly staff clean rooms food of an excellent best hotel I stayed in in a long

From the moment we arrived at this hotel we were made to feel welcome straight away the manager there was a brilliant person and I am really happy with my stay we booked breakfast one of the mornings for 5 which included cereals juices and the full English and it didn't dissapoint, rooms were very clean and I really would love to return to this hotel again

Michael and his staff were helpful and friendly. Rooms clean and tidy, great food, and good entertainment. Location was great. Would thoroughly recommend.

Absolutely fantastic! What a wonderful friendly hotel! Every member of staff treated us as if we were in a five star hotel! Great room with lovely bedding, plenty of coat hangers in the ward robes and of course ensuite! The food was lovely and every meal was plentiful! Very close to the golden mile but in a very quiet street! Warm and cosy! And most importantly of all - the price! Just perfect in every way!

The hotel staff are brilliant, will help you with anything, very cheery and friendly. Rooms are cleaned everyday if you wish. The hotel food is hot, delicious and arrives at the table the minute within a few minutes when you sit down. Breakfast, and dinner changes everyday and tastes great. The only downside of the hotel is the museum feel it gives off, including narrow corridors, and very slow WiFi.

There isn't much to do, it has a fruit machine and areas to watch television. The hotel is suitated a few minutes walk and is closer for McDonalds if you have any kids. The town center can be reached via a few shortcuts. Beds are comfy, clean and there is extra pillows on the wardrobe if you need them. The hotel lift is a bit of a squeeze with only 2 people allowed. The lift is a little on the old side and the room interiors feel like 1960 with that green sink style. Apart from that the stay was great!

The staff and welcome from word go was very rude, made you feel terrible for asking for anything. The rooms and bathrooms were filthy dirty, couldn't wait to end our holiday and vacate the premises. Not child friendly whatsoever. Would never go back to this hotel again! Worst hotel I have ever stayed in!

Awful, tonnes of hair on beds, pillows and shower. Sink taps broken, and the sink isn't in place right as it wobbles. Dead bugs in lights and room looks like it hasn't been cleaned it years. Lights were broken when we first came in, cleaners came in once and that's only when we complained. Never in again. Our first meal we had wasn't cooked right, and there were flies in the milk.

Blood stains on the sink that have dried in, obviously from someone shaving. View is awful, we had two rooms and one was facing a wall and one was facing the dump of rubbish. Only good thing was the bar and breakfast