The Spires

Don't let the facade and hallways fool you, the rooms once inside are massive, clean and comfortable. Super helpful staff as well. Birmingham location is 1 min walk to bars and restaurants. Staff not regularly at desk so need to call to get lockbox access for room keys.

Good check in and service, the staff we saw were lovely and very helpful. Well situated and appointed. Everything was clean but showing signs of age, quite shabby round the edges. Lots of things broken or not working. All was well for our needs and decent for the price paid, but would not likely recommend.

I stayed there for a month. There is not a 24hours reception. The self check-in - check-out is a joke and I did not like it at all. I was lucky that the handyman was present when I arrived otherwise, I am pretty sure I would not be able to find my room and take some rest. DON'T even think of booking with breakfast. They just bring you when they remember or when you remind them some staff from TESCO.

The TESCO is just round the corner and a lot of shops in the Mailbox opposite so go buy them by yourself. I had a one bedroom apartment that it was quite nice. In the shower you ned to be careful as water can easily splash out of the half-glassed bathtub. Cleaning is not their strong point. They even managed to bring me dirty towels ones : The first room that they gave me was on the 1st floor and I could listen anyone walking and speaking on the road.

They could also see me very easily if they looked up. I moved to 3rd floor and it was much better. I would not recommend you to stay there even though the area around it is just perfect.

Completely poor service without asking questions using covid reasons to refuse booking although it was for essential reasons. Most likely illegal to do so and did not ask anything questions to establish weather it was a genuine visit or not. Went on own prejudices to decide. Classic example of how you should not handle such bookings in this climate

Last night we stayed in Spires, so dirty,b ed is uncomfortable and horrible smell has a maintenance problem(living room was leaking on middle of the room)and so cold some heaters not working, and for the entrance&exit you must go other appartment, not recommended

The staff at the reception was super nice and very flexible. (especially the young lady with blonde hair, Thank you again for the early check-in!) The room was nice and clean and well equipped. I have seen some comments about the noise, but we had no problem with that, even with open windows. (Maybe wasn't a busy night or we just used to it). It is really close to the centre, which is very convenient. The bed was very comfy, and the room was nice and spacious. Yes, there is a 250 deposit, but I got back mine within 3 days. Would use the aparthotel again!

Fabulous place to stay, a suite for less than the price of a small hotel room, ideally situated for The Mailbox, The cube and The Bullring. The suite was spotless and the reception staff are very friendly and helpful.

Beautiful and luxurious apartments close to the town centre and station. clean and MOST staff were very helpful. I do hope that my daughters stay educates manager Emily, if im nor mistaken, not to judge people dispute their age, appearance and were their from! SOME parents do raise well mannered clean and respectful young adults. I do hope people say the same to you once you have your child! or will Karma bite you hard!

The building is in renovation. The noise is completely terrible, starts in the morning and lasts all day. I don't advise anyone to book this hotel/ service apartment in 2016. The noise and the smell because the works are absurd.

Stayed here for a few months. Quality apartment. Has everything you need (apart from a good ironing board and iron - theirs are v basic)