Skylane Hotel

They can do better. Mainly when people check out. I had a couple they checked out went outside they don't know which way. At list make a list with simple directions and etc

Very rude staff to the extent of verbal abuse. I'd find another place to stay at, if you're looking for a modicum of respect.

It is really crowdy at the same timing appointment but the lady who done the test is really kind.

Awful, the walls are so thin i Could hear the people in the next room, the floor boards creek so I had no sleep that night. When I returned from a two week holiday my car was left unlocked all night.

Hotel exterior very run down but improves a bit when inside. Alot of furnishings are old and musty but reasonably clean. Rooms we fair fornthe price and an big improvement on the rest of the hotel. When we request additional pillows for the rooms as only 1 single and very thin pillownwas provided we were refused stating covid as the reason. This hasnt been the case in any of the previous hotels on our trip.

The bath towels are very small and if i required another i presume i would be refused also. Breakfast was poor. Delivered to our room in a doggy bag the evening previous at around 6pm. It contained a capri sun, and apple, 2 croissants and a yogurt. Unfortunately there is no where in the room to store these and as the day was 20 degrees we would not risk the yogurt.

The apple had softened significantly and the juice was not cold. Very Sub standard breakfast. In general all aspects of this stay were sub standard and every other hotel I have stayed in (at similar prices) offered a much better service and quality.

We were allocated a room that was not clean so a different one given, it was cold as well. The evening meal was a limited menu which did not sound appetising either so we went out for tea. On our return we noticed all the top bedroom windows were open (hence the cold room) with one hanging by a hinge, ( a strong gust of wind could have become a fatality if it had been ripped off & landed on a guest or their car) Breakfast was a "grab & go" that clearly wasn't enough as we had a 4 hour journey back home & we had already paid for breakfast only to have to go through the stress of claiming a refund through holiday extras.

We did not like being told we had to leave our car key with reception before we went away, we have stopped in a few hotels in Gatwick & never been asked this before & i myself have worked in a hotel & never had to ask guests to leave their car key. Our car is our personal property & we did not like the idea of someone having the opportunity to get into the car to look what's in there.

The car park itself could do with being sorted out instead of pot holes everywhere & very poorly lit up to, the hotel is not sign posted from the main road we had to ask at the local fuel station for direction the shop attendant didn't have a clue where it was, luckily a customer in passing was able to help us. Don't think we will be stopping again.

The manager and staff at the hotel are really helpful. The hotel is comfortable and really good value for money. The shuttle to the airport is quick and cheap. We have stayed here a few times and will always recommend this hotel and will always use the hotel for our stays near Gatwick

Basic hotel which serves it purpose for a short stay before airport travel. We had to stay 3 nights while we waited for our fit to fly certificates to come back. Mr Kumour was extremely kind and helpful with all our requests and provided us with nice meals when we arrived. Would highly recommend and wouldn't hesitate returning.

A simple place to stay for a night before a flight. It was a clean, basic room but the walls are very thin so was woken up a lot. Quick and easy to get a taxi to the airport the next day.

Perfect location for Gatwick Airport. Staff member was charming. We had a nice bottle of wine, and a bite to eat. Room clean, beds comfortable. Very good service.

I don't normally write reviews but on this occasion I just had too. Hotel is clean and tidy but basic. Room is fine and clean, but the worst shower ever. No power, if it's raining, take your shower gel and go out side. Food in the bar is very basic I had a pizza, and my partner had a burger. It was just Okay nothing special at all. My biggest problem was that they don't take cash unless you have the correct amount, they have no change or so they say.

I'm sure that this practice is illegal, as money is a the legal currency. I could be wrong but I'm sure I'm not. It's not the best of hotels, but for one night it's just about bearable.

Love staying here before flight's, or after. Staff are welcoming, rooms are clean and tidy with fairly good space. Restaurant on site which is reasonable and good. Lots of amenities nearby, pubs, takeaways and a Sainsbury's across the road. Parking is available on site and is reasonably priced, as is the shuttle service or taxi service to and from the airport.

Questionable hotel. Walk down and it smells. Not pleasant kind of industrial but not sure what it is. The mattress is awful. Soft and saggy. Dripping faucet in the shower. Definitely not the Best Western of old. Very basic. Pay a little more and get much better quality.

Ok. Parking deal is good if required for flights. Night receptionist wasn't particularly helpful or welcoming on our return. We'd booked a double room and was given 3 single beds. Bed felt like it hadn't been changed properly.creased sheets. Bathroom floor was gross. They moved my car from parking space which was a concern. Arrival receptionist was very nice.

The Manager seem to have really gone out of their way to improve the service at this hotel. The room was clean, large and newly decorated. The transfer to the airport was quick and efficient ( quicker than parking in Long-stay and taking the courtesy bus). Staff friendly and helpful. Highly recommended

My wife and I have stayed many times at this hotel. We always leave our car which is perfectly safe. The rooms are adequate and clean and they can provide a return journey to the airport for just 6 per person. I can thoroughly recommend this competitively priced hotel for peace of mind. Mr Green