Based high on the Cliffs of the exclusive Queen's Promenade, with stunning views of the Irish Sea and run by a dedicated family and a passionate team of staff. From the comtemporary lounges to classic British food, the hotel oozes comfortable indulgence. Here at the Sheraton, no matter what your age, we have something for everyone! From nightly live entertainment to board games, from coach excursions to the heated indoor swimming pool and jacuzzi, there's always something that will keep you or the little ones entertained, all included in the price of your stay, you don't even have to venture out of the hotel!
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Based high on the Cliffs of the exclusive Queen's Promenade, just north of Blackpool Tower, with stunning views of the Irish Sea, a warm welcome awaits everyone who visits. Run by a dedicated family and a passionate team of staff - our motto is 'nothing is too much trouble'. They say that 'home is where you hang your hat' - at Hotel Sheraton your home is wherever you place your bucket and spade or stick of Blackpool rock! From the open fire to classic British food, this family owned hotel oozes comfortable indulgence.
Our spacious rooms and suites offer an air of calm, blending modern comfort with coastal charm. From cosy Premium rooms to indulgent suites with elegant interiors, there's something for every budget. We have thought of every touch for today's traveller so you can snooze, sleep and laze to your heart's content.
At Hotel Sheraton we can satisfy rumbling tummies, quench your thirst, deliver a decadent afternoon tea and delight your sweet tooth. Relax and enjoy a wholesome, hearty meal in the comfortable surroundings of our newly refurbished restaurant*. We are passionate about food and believe that eating is one of life's greatest pleasures, that's why we put local firmly on our menu - with a wide selection of locally sourced produce to create fresh and seasonal British classics to delight all tastes!Start your day the British way with Full English Breakfast served from 8am until 9.30am 7 days a week.
We are striving to be the best family run hotel in Blackpool so are wanting the best team. When the hotel is full we take approximately 220 guests plus weddings and functions. We have low turnover of staff and believe in rewarding the staff when the hotel does well. We also want you to enjoy your job and be part of a great team.
Reviews (19)
Carole Calvert
Jun 11, 2022
Glenn Newiss
Jun 09, 2022
We had a lovely stay at this hotel. My wife and I brought my sister, who has a learning disability and isn't too good on her feet, for a couple of days and the staff couldn't have been any more welcoming and helpful. The room was large with a large bathroom and well equipped and serviced. The food was excellent at both breakfast and evening meals. The drinks were well priced and plenty of choice. The entertainment was great. Its also right opposite a tram stop. I would definitely recommend the Sheraton.
John Stead
Jun 02, 2022
A very enjoyable stay visited for a wedding did not know what to expect but was very pleasently surprised by the whole stay. All staff were very friendly & helpful. We stayed in one of the Executive Rooms which was very spacious & even had a TV over the bath. Very good breakfast with good quality ingredients.
Paula Hancock
May 09, 2022
Brilliant hotel. Friendly staff. Clean and comfortable rooms with tea andcoffee. Continually being cleaned throughout the day. Food was lovely. Away from the centre of Blackpool which was perfect for us but only a couple of tram stops away for those who want the hustle and bustle. Value for money is brilliant. Would definitely recommend this hotel. Well done.
Lynne Traynor
Apr 14, 2022
Always a fab place to stay. Friendly and helpful, all staff inclusive it doesn't matter what role they have make you feel welcome. The food is good and well presented. The hotel is spotless and well maintained. Definitely recommend a stay here, many people are regulars. They all chat to one another and make new friends. Our first holiday since the pandemic started and was worth the wait. Well done and thank you to everyone who made for an enjoyable stay.
Lee Hopkins
Apr 08, 2022
I attended this hotel for a private wedding. The function room, the bar and generally, the decor was very pleasing, very clean and very comfortable. I didn't stay at the hotel personally, but my experience was a pleasured one and although the bar was a tad expensive, the staff were friendly and welcoming and the food was good!
Angela Lawson
Apr 06, 2022
Lovely sea view in a comfortable very clean room. The food was delicious and I must mention the service of all staff was excellent our waitress Jess was a lovely girl, smiley and was so obliging with all our requests. Would highly recommend staying at the Sheraton we had a wonderful stay Many thanks
Shirley Rookes
Feb 16, 2022
Gareth Finlay
Feb 14, 2022
Staff friendly and efficient on the front desk Restaurant staff friendly and speedy Food really nice well presented, warm and delicious. Swimming pool area clean and well looked after. Rooms really nice. Comfortable beds and quite. Would love to give 1 star so it doesn't fill up as fast but I am afraid it is definitely a 5 star and am looking forward to our next visit
John Livesey
Jan 04, 2022
Janet Naughton
Dec 31, 2021
Sandra Hird
Dec 24, 2021
I wanted to stay in a refurbished room. It was lovely bathroom too. We were given a Hypnos bed. Which was the most uncomfortable bed I have ever had. We never slept for two nights and both ended up in pain. They gave us a topper for the mattress but didn't make any difference. Everything else though was lovely. I would love to come back, but not to that bed. Food and staff lovely
Karen Simm
Dec 17, 2021
I went to the hotel yesterday with a coach trip for the day! The decor was fabulous love the furniture too! Very warm welcome staff great! Got welcomed by the owner which was nice! The food was excellent we had lamb for our main, it melted in your mouth! the atmosphere was fab! We all had a dance and the compair was a great lough! Would highly recommend thank you to all the staff for a special day
Janice Hardman
Dec 08, 2021
Lindsey Holden
Dec 04, 2021
Sarah Davidson
Nov 20, 2021
Our room was rather small albeit it was one of the refurbished rooms. I found it a bit depressing to sit in and had to go to the lounge to read my book. The bathroom was lovely thorough. The lounge was lovely and staff were courteous. There was no soap provided in our room and in view of covid I thought that would be standard but I carry my own so that was fine. Not sure if I will return or recommend.
Julie Brennan
Oct 31, 2021
Last night, a blustery night, my husband and I were walking along Blackpool prom looking at the illuminations. After a good walk we thought it would be nice to call in at one of the many hotels and see if we could get a tray of tea or coffee to warm up. 5 hotels later looking very windswept we called in at the Sheraton as we thought it looked very welcoming and how right we were.
On entering we were greeted warmly by a lovely lady and when we asked if there was any chance of 2 non residents having a tea or a coffee she explained that it wasn't normal policy but as we looked so nice (think she probably felt sorry for us!) she would make an exception and proceeded to show us into a lovely lounge where we found a comfortable spot by the window.
After taking our order she duly appeared with a tray of tea and coffee telling us there was no rush and to stay as long as we liked! The drinks were lovely and very reasonably priced and we spent a very pleasant 45mins enjoying our surroundings. We found out that this lovely lady is called Liz and she owns the Sheraton Hotel! We were so impressed with her attitude! What a shining example of great customer service! So a huge thank you Liz you are a star! Nick and Julie
On entering we were greeted warmly by a lovely lady and when we asked if there was any chance of 2 non residents having a tea or a coffee she explained that it wasn't normal policy but as we looked so nice (think she probably felt sorry for us!) she would make an exception and proceeded to show us into a lovely lounge where we found a comfortable spot by the window.
After taking our order she duly appeared with a tray of tea and coffee telling us there was no rush and to stay as long as we liked! The drinks were lovely and very reasonably priced and we spent a very pleasant 45mins enjoying our surroundings. We found out that this lovely lady is called Liz and she owns the Sheraton Hotel! We were so impressed with her attitude! What a shining example of great customer service! So a huge thank you Liz you are a star! Nick and Julie
Ruth Simpson
Oct 27, 2021
Anne Clemans
Oct 22, 2021
Hotel spotless and the staff very friendly and efficient. Lovely comfortable room- well worth paying for a sea view. Food not quite as good as on previous visits but the hotel was very very busy. We will definitely be booking again but next time we will make sure it is not a "funtime" week. We have our own grandchildren and great grandchildren but it was too noisy with so many children running about. When you wear hearing aids the sound can be magnified and distorted. Any other time the stay would have been perfect - our fault not the hotel's.