Riviera Hotel

The outside of the hotel is "Good from far, far from good" As I walked along the upper corridor to my room, my thoughts were, if the room is as shabby as the outside of the hotel, this will be fun! But, to be fair, the room was well appointed, clean with a warm shower. Breakfast was good, and staff friendly. The location overlooking the beach is great.

Nothing makes up for the shabby, dirty, insect-infested rooms. In spite of it's historic Art Deco facade, the photographs are misleading. Everything was filthy, including the linen. The carpets and curtains were frayed. There were cobwebs and spiders everywhere. The room was not ready at when we arrived at 5:30pm (it was the case for a few other guests too).

We were told to wait in the bar, but no complimentary drinks were offered nor a discount. When the room was finally 'cleaned' there was no TV remote. After two visits to reception, when they failed to provide a working one, I could do nothing but stare at the grubby walls and wonder how they had the cheek to call this 'luxury' or charge nearly 120 for a night. Even if you are the biggest fan of Art Deco, avoid this place!

Arrived at 3.30 thinking we could check in as it was advertised as 3pm check in, room was not ready had to wait until 6pm to get in. Put in a room at the back which was basic but expected that, door hard to open and gap all around it causing a draft and constant rattling. No hot water so unable to shower. Lots of very unhappy customers. Thank goodness for the receptionist Gemma who opened the bar early to keep people happy. The management nowhere to be seen. Very poor service when you are paying for a hotel. The only thing in its favour is the view but other than that I would say stay away!

This hotel has so many faults such as cold shower, uncomfortable beds but it makes up in charm and character! The location is at the end of Weymouth beach so it's about 45 minutes to walk in. The views are fantastic and there is a great beach bar. The staff in the hotel go out of their way to be friendly especially Belinda. She always had a smile for us all be it Morning or night! It would be good if the pool was working and an outside bar but what a building! Art Deco at its best. It's been a great stay! Love it here and we will be back

Lovely scenery. Looks nicer than it is, the outside needs a good professional coat of paint to liven it up. Room was ok shower temperamental mostly cold. Staff were pleasant. Mediocre stay

The staff was friendly and welcoming but couldn't use the inside pool as was freezing cold and outside pool was shut. Room was ok size but smelt bit damp and was very dusty and there was hair as if some 1 just had a shave in the bathroom sink could be a very nice hotel again if some 1 put money and time in to the building. Still was a good holiday

Stayed here for one night room needs a good painting marks and pencil scribbles over the wall. Radiator paint peeling and rusty. Gap down side of the door window wouldn't close easy enough to pull open from outside. Bed uncomfortable and squeaky which led to a bad nights sleep. The only good thing was the view and the driveway out. Wouldnt stop here again

Definitely needs some investment. It's a shame cos it's a cracking location with views of the whole bay. Rooms weren't the cleanest and freezing. Our room had electric but the TV remote didn't work. Bath room was pretty rank. Definitely wouldn't stay more than a night. Investment needed

Use the Leisure facilities regularly, however since the returning after lockdowns the pool feels cold which is a shame as it used to be a lovely temperature. Also the showers have never been warm and now the sauna is not in use. It costs 6 for a swim which is about the same price as other local hotels, however the facilities are not on par. The staff are friendly and helpful, but the hotel is looking tired and dated. It's a shame because I will always try and support a local establishment but the owners seemed to have lost interest and want to reinvest the minimum required.

The hotel Riviera & outside area, is in shocking disrepair. Don't expect to use the Pool it's freezing. The rooms look nothing like the Website photos. We were moved from our original room as the toilet & shower were dirty. Second room wasn't much better. Shower had to be replaced & repaired, bathroom heater didn't work & the Window didn't close in the bathroom & there was mould around the window as well.

Other than the Beautiful View They shouldn't be charging people to stay there. The rooms are small, smelly & Damp. We couldn't stay another night it was that bad. We got a full refund for our 2nd night & Moved into Weymouth Town to a B&B overlooking the Harbour.