The Winchester Hotel

We stayed over the jubilee weekend. Room was okay, standard. Food on our first evening was lovely, however, it went downhill rapidly from there. Staff seem to have trouble understanding us, the language barrier was quite apparent. Dinner on our second evening was not so good, I had the chicken again but it felt like it had been microwaved, urgh. Last night we both had the Winchester burger, awful soggy mush, chips clearly oven chips, they also had no mash! Really?)). Sent food back, found staff rude when there was a problem. Hubby had melting chocolate torte, the melting part was cold and tasted bitter, sent back twice.

The atmosphere was palpable with hostility, the staff were clearly talking about us and further service was not pleasant. I doubt we will stay here again and won't be recommending to anyone. The only good point was we could park for free using my disabled badge.

Great hotel only a short walk (5 minutes minutes ) walk from the station and an easy 10 minutes walk into the centre of the city, free spring water daily in room good breakfast, ( charge ) and room was spacious and bed very comfy for a good night sleep. Highly recommended.

Very convenient to the train station and the city center. Plenty of parking, including caravans. Room and lobby were comfortable. Good wifi. Did not eat on premises but the dining facility looked nice.

Friendly and helpful staff. Good room. Good breakfast. Good position Good value. Would stay again. Thank you Charlotte for posting my dress back to me!

Rooms were well appointed and the restaurant and buffet breakfast was excellent. However, the sight of two people eating a meal in reception wasn't pleasant. The carpark is small, cramped and expensive and the spa was closed hence losing one star for each.

Stayed here for one night and really enjoyed my stay, beds were extremely comfy and the rooms were very premium. my "window view" was unfortunately looking straight at a brick wall. I enjoyed a delicious buffet breakfast. I completely forgot that there was a spa and a swimming pool and did not even see it in person. only discovered this since going to write this review.

With the train station just round the corner this is a perfect location with just a little walk to the cathedral and town centre. Car parking is not a problem with 2 large spaces Infront of and next to this hotel. I can be certain that If I am in this location again I will use the Winchester hotel.

Appalled with my experience with this place. Had to cancel my trip short notice due to the terrible weather but was told I was not entitled to a refund due to the short notice. Requested to talk with the manager who was the most cold, robotic, unprofessional person. Pretty much said that it was not their problem, how sympathetic. Clearly just a money grabbing business.

Fantastic 2 nights at the Winchester Hotel. Stayed here on many occasions and this was the best ever. Lovely stay in the Grand Suite. Great meal in the restaurant. A big thank you to Suresh and the team, brilliant as always. We will be back soon! x

Room was not clean- different colour and length hairs all over the bed/bath and sink (some pubic) and stains on the bed sheets. Receptionist took us to another room that stunk of smoke. This was a bad visit overall and was not helped by the Manager having poor customer service skills by saying 'if our room does not meet your standards, there is a Premier inn down the road'- this is not the service and quality we expect when paying 139 for one night. Also- I would like to confirm the difference between a standard room and a room on the 'club plus' floor is a bigger TV.

That's it. On the plus side breakfast was nice. I'm not one to write negative reviews or even review at all- that said and purely to warn others I thought it was the right thing to do.

Room was very nice and comfy, good view. Very nice and relaxing spa however when I ordered breakfast they just gave me a shovel. Like seriously how am I supposed to eat a shovel? It's metal, maybe it was a large utensil or something but not a good breakfast as I cannot eat shovels.