Kensington Hotel

It was really nice very friendly close by everything we wanted to go to and my parents needed help with there luggage and me to so they was there to help will stay there again.

Stayed there a few years ok not a lot to say really was just OK Nothing special seemed run down in places I'm hoping to return again if pricing is good will update review afterwards

Rooms to small.bed against wall can't move it.food terrible. Cleanliness not good service not enough staff. Drink very expensive. Bar closes early.sorry but not be back

I was there start of may and i thought the hotel was good, a bit dated, but it was only took over september last year, so it is a work in progress, staff where very friendly and helpful, room was clean and food was good too, will definitely be back

Friendly staff and service was good new owners all the staff were very helpful if something wrong with your room they fixed it right away or offered to give you another room x rooms need a bit of TLC great value and the meals were excellent proper roast beef dinner 3 course for 12.50 would definitely recommend x

Friendly staff who were very helpful. Entertainment very good we had a great laugh. Rooms a bit tired but Yvonne manager said it was a work in progress.

Went with Caledonian Travel Wee were really looking forward to going to The Kensington because it looked nice but a bit dated online but as soon as we arrived we were really shocked by what we found firstly the lift felt like it was going to break down. The room was really dirty including dirty bathroom toilet sink and shower the furniture was old and all chipped inside All the draws were dirty also the curtains walls and ceiling were really dirty the fire alarm was yellow.

My husband then went down and said to reception to the Assistant Manager Adam and the other man they were really Checky and said theres no other rooms available. So then we phoned Caledonian Travel and the transferred us to a other hotel Caledonian Travel said to us that they have had to many compliments about the Kensington and said that if The Kensington don't sort the hotel out they will take them off there books. I'm sorry but I can't recommend this hotel until a lot of work has been completed.

What a brilliant night we had at the Kensington Lisa and her wife made us feel so welcome great karaoke Good beer prices and lovely barstaff we'll definitely be going back

Clean and tidy. Staff are so lovely and welcoming. It's a very homely feeling. We will definitely be using this hotel again. Thank you for a lovely stay, see you again soon.

Stayed Friday til Monday on Caledonian tour. Room was not suitable for three people but were told no other rooms available though they had a sign for vacancies outside. Staff were very unhelpful and abrupt. T.v. In room didn't work. Reported it to reception and waited more than half an hour for someone to look at it. He said they needed to fix the ariel.

Another man came later and tried to tune it in but it didn't work all weekend. There was no hot water. Again reported this and had to wait for someone to fix it. It was not sorted til late Saturday night. We were not the only ones with no hot water. Mealtimes were a shambles. Not enough staff serving. Some people waiting up to 45 minutes for food which was stone cold when served.

Breakfast was cold and black pudding and hash browns were like rubber. Long delays again getting served. There was no housekeeping in rooms all weekend. No change of towels. A very stressful weekend. Would not stay here again.