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Park Farm Country Hotel & Leisure Also perfect for both business events and personal occasions, our air - conditioned meeting rooms can accommodate up to 120 delegates. The hotel offers ample free parking available on-site. An extensive programme of renovation and redevelopment has transformed the original Georgian country house into one of the leading hotels in Norwich with our purpose-built leisure and health club offering a full mind and body experience.

Flex and stretch in our fully equipped gym, enjoy a few lengths in our indoor heated swimming pool, or let the worries of the world slip away in our spa's sensuous sauna, steam room or bubbling hydrotherapy bath.
Services
Dining with us truly is a taste sensation. Our renowned Seasons Restaurant is the pinnacle of culinary excellence serving breakfast, lunch and dinner to the AA Rosette standard. Or join us in Helene's Lounge Bar for a more relaxed eating experience where you can also treat yourself to an elegant, quintessentially English Afternoon Tea.
A day of delights awaits you in our countryside cocoon. Whether you crave complete calm or simply long to be pampered, our purpose-built health club offers everything you need for a full mind and body experience. Stress less in our sauna, steam room, or in the comforting embrace of our bubbling hydrotherapy bath.
Spend the most important day of your life in one of the most beautiful locations in Norfolk. Park Farm Hotel offers you a new, dedicated venue that provides the perfect backdrop for your dream wedding to become a glorious reality - The Colney Suite. Knowing only perfection is good enough, we offer you an adaptable space inspired by a Georgian ballroom.
Private business meetings, presentations and conferences to birthday parties, anniversaries and christenings. We have the experience, expertise and technology, plus the hospitality and superb dining facilities to make your event one to remember. Helping set the stage for success, our trusted team can plan every minute of your event, from first greetings to last goodbyes.
Reviews (16)
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Steve Chapman
Jun 08, 2022
Mixed experience. Some rooms need updating and have flat mattresses (we got moved after complaining about the bed in the first room). Other rooms are very nice. Gym facilities are rusty and outdated. Spa area and showers are also a bit rusty and leaky. The experienced members of Staff are efficient, polite and friendly. No restaurant service on Mondays and Tuesdays, where instead they have outside catering trucks.

When that doesn't work out, they struggle to provide basic replacement offerings. The front garden was full of weeds. Breakfast was good. Overall, it is a fairly nice place but needs more attention to detail to justify the price.
Mark Leadbetter
May 30, 2022
We stayed for a long weekend, attended a friends Wedding on the Saturday. We had a fantastic experience. The staff particularly Jessica on Reception and Sarah in the Bar and Restaurant were excellent. They were so helpful and made us feel extremely welcome. The quality of the food throughout the weekend was excellent, very tasty, very good choice. The Spa facilities were lovely and a great way to relax. We will definitely be coming back
Shirley Brame
May 28, 2022
We have been coming to Park Farm for many years and are never disappointed. It was finally so lovely to come back again and was nice to see that there have been some refurbishment in some areas. All the staff never fail to be professional, polite, very friendly and nothing is ever too much trouble. On our recent visit, we would like to name Rosie and Owen for still giving top class friendly customer service with a cheerful smile even during busy times.

A special mention for Receptionist Jessica who made purchasing rings from the jewellery cabinet so much fun! I treated my husband to his first body massage and Kinga was highly skilled, professional and put him at ease. Highly recommend her. On the downside, although food was lovely, the price of a glass of wine at 9 we felt was a bit steep. The female changing room floor is still in need of regular hosing - I'm glad i took my rubber swimming socks.

I'd like to suggest a magnification mirror in the rooms & a sign on the room exit door for guests to be respectful of other guests and not to slam their door on leaving their room.
Leonie Brito
May 14, 2022
The service was great from the start. The staff were extremely helpful and went beyond to assist us. They had great mannerisms throughout and done things with a smile and good attitude. We had a problem with our room at one point and they moved us which was nice. The hotel as well as the room were clean! Our open plan room was very romantic and the spa bath was a great touch. The room service was good as well as the food provided. My husband and I definitely enjoyed our time there for our anniversary.
T. Strachan
May 05, 2022
Nice stay. Had a large room set up for 3 adults. Very clean, housekeeping team obviously very good. Service from staff was very mixed. Reception was efficient but not smiley, friendly or welcoming on all 3 occasions I spoke with them. Check in is fixed for 3pm and you can't get your room any earlier which was communicated in a very blunt manner. You can however use the leisure facilities or go to the bar which are great.

Good sized pool and fantastic jacuzzi. The food was superb! However, we booked a table in the restaurant believing the menu on line was for there, it wasn't, so we cancelled the table as it turns out it was the bar food menu, which I highly recommend! Also, when booking a room for the restaurant, if you like a specific place in the room, for example in a corner, be sure to specify at time of booking.

When we originally arrived at the restaurant our table had been allocated, we asked if we could move to an equivalent table which was unoccupied. Apparently, this table had already been allocated to another party of 3, although they weren't there, so we couldn't move. Unfortunately the explanation of why this wasn't possible didn't make any sense.

But all was fine as we ended up with a lovely table in the bar where the food was amazing and the atmosphere somewhat more relaxed. Service was ok but not to the standard experienced in other hotels, however everyone was polite. For the price of the room we had expected gowns and slippers. There weren't any so we requested some when we were at the pool.

Be warned, this isn't straight forward. The gowns and slippers for rooms are supplied through the hotel NOT the spa, so easier to just ask at reception. However, on check out, we were told there was an additional charge for the gowns and slippers. As I wasn't made aware of this when requesting them, I was obviously not happy to pay and they did waive the fee.

I don't often write lengthy reviews but I found there were lots of little things that could have easily been avoided, perhaps through a more customer focused approach. The overall stay was good, we slept well and the gardens surrounding are really are amazing, well kept and really worth spending some time in. I would happily go back for a meal in the bar, but I don't feel, for the price of the room, which had a view of a barn like building and a caravan, a stay there is worth repeating.
Alaine Roberts
May 01, 2022
Absolutely perfect. Really friendly and knowledgeable staff. Such a great atmosphere. Exquisite food too. The only reason that I didn't rate the guest rooms, was that I didn't see them. Definitely going back soon to swim, spa and a spot of lunch.
Tom Prior
Apr 11, 2022
I'm going to be picky as this was a 400 stay. Room was massive, but the doors let lots of noise from the hallway into the room. Not a problem most of the day but certainly at 1am when other guests have had a few drinks. Oddly there are two pieces of equipment (not smoke alarms) in the ceiling that would pulse out a brilliant white light once every hour or so, one in the room to the left of the bed and another in the bathroom. Again, not an issue during the day but both my partner and I were woken by it at different points through the night.

Food was amazing and the staff were all polite and courteous. Service could be quicker, waited an hour and a half for a sandwich on a Saturday. Great little seating area outside with views over the fields at sunset. Room well equipped (hairdryer shower, bath, towels provided etc) but be sure to ask for the lunch and dinner room service menus at reception on check in as they are not provided in the room.
Liz Martin
Feb 10, 2022
Brilliant staff, good food, clean and tidy throughout the Hotel. Lots of areas to sit and relax. Comfortable spacious suite. Great gym and leisure facilities. Great bar with a good choice of alcoholic beverages. Well worth a stay.
Susan Crossley
Jan 08, 2022
Hotel and staff were lovely but the restaurant couldn't cope with allergies. My husband has a dairy allergy and on the last night of our stay was given vegetables which after he had eaten most of them was told they were covered in butter not non dairy spread - even although we repeatedly reminded the restaurant staff of his allergy.
Ben Huxley
Jan 08, 2022
Awful choice of food on offer, especially for Vegans. Literally one choice of main course (burger) no choice of starter and no desserts. Didn't even attempt breakfast
Glyn Franks
Jan 07, 2022
Stayed for a couple of nights, partners birthday, emailed hotel before arrival, though they would chuck a complimentary drink in or something, had other hotels do something in past years, however all we got was a birthday card. Hotel setting and pool are great, restaurants menus, not much choice but probably due to covid impact. We had a deluxe room, it's was OK - all fixtures and fittings looked cheap tired. Staff were on the whole friendly, breakfast again was OK, but had better.
Pharma Tom
Jan 02, 2022
Lovely stylish hotel. We stayed in the boutique suite and thoroughly enjoyed our stay. Sadly, we found a few cleanliness issues - our fridge came supplied with a half drunk bottle of water, one of the tumblers still had left over alcohol within and one of our towels was soiled. It's a shame because the hotel is beautiful and staff are great. Despite the above, we'd love to visit again
M. C.
Jan 02, 2022
I enjoyed a lovely spa day followed by an afternoon tea and I couldn't fault it. It was a lovely day and the staff were all friendly. It wasn't too busy so we both felt comfortable. Thank you for an enjoyable experience
Wendy Holland
Jan 02, 2022
Beautiful setting for my daughters wedding, food was amazing as well as the staff, they all worked very hard to make a perfect day for us all.
Hayley Clarke
Nov 28, 2021
Second time we have visited and saved my review for this visit. I cant highly recommend this place enough. First class service staff unbelievable food amazing hotel facilities and room immaculate can not wait to return well done guys
David Mellows
Oct 20, 2021
Great base for holiday in Norfolk. Excellent spa facilities and nice bedrooms at a reasonable price. Lovely bar area and great staff. Would have given 5 stars but breakfast service slow every day and had to continually ask for empty trays to be refilled and items restocked. Can't fault quality of food at breakfast or dinner. Would definitely recommend despite glitches at breakfast.