Lancaster House

Loved the stylish and relaxing atmosphere of our room and the whole place. Thermal Journey was so good and had weather good enough to sit outside with a drink whilst we were on it. Definitely recommend and would love to visit again.

Beautiful location, excellent staff, service, food and rooms. I absolutely loved staying here for a 2 day conference. Would highly recommend and I intend on returning at a later date for a long weekend. Also the staff were so lovely in making me a gluten free sandwich to take on my travels back home.

The food is outstanding and the staff in the restaurant are lovely! The location is amazing although the road noise is a shame as it runs right in front. Whatever you do avoid room 20! It's right above the bar and they allow the bar to open until 4 and 5am mid week and I got no sleep at all when that happened as the noise comes straight through the floor and precious little sympathy from the manager on reception.

I was a beautiful place to stay you can clearly see the renovations were on point and spa was absolutely extraordinary. I was expensive and did require a lot of advance booking. They gave my parents a disabled room for the Hazel suite which they hated with no bathtub. I would have good for an upgrade for them but they downgraded the room. Our Room was great exactly how I expected. I still wish room service had a better menu since the restaurant was full.

The hotel is OK and pool OK. But have to pay extra to go in outside pool? The food is abysmal. The main hotel has no real food aside from a coffee shop with muffins and a bar menu with about 5 or 6 things on like bread and chicken mayo.? The W restaurant, which is their main restaurant, is quite awful. Dry fish, potatoes dry. Veg overcooked. Over-all. Completely overprice and poor.

Lovely hotel. Great facilities. Beautiful location. Not far from Ambleside so easy to get a taxi into town to go to some other bars or restaurants. Spa facilities were great and outdoor pool and hot tubs excellent. Breakfast was lovely. The only reason I haven't given it 5 stars is that we came back to the hotel at just after 11pm and were told the bar was shutting soon so could only have one drink before bed.

We thought residents could be served longer and would have stayed up later and had a couple of more drinks to finish our night off. Apart from that one small thing we thoroughly enjoyed it.

The experience was wonderful, the spa was amazing and very relaxing and all the staff were really friendly and welcoming. Started the day off with our treatments of a facial massage for me by the lovely Annabelle, who had magic hands and was making me feel so relaxed and comfortable! My girlfriend had the full body exfoliation which she also loved and enjoyed thoroughly, we then spent 4 hours in a state of bliss relaxing in the heated pools, steam rooms and saunas.

Afternoon tea at the restaurant was well worth the price but the mocha is the like a sweet shot of espresso which woke us up a bit! Amazing experience, would love to visit again!

What a wonderful place to stay! We stayed here last minute because the other hotel we booked wasn't up to standard. This place is a delight! It's clean, all the staff are friendly and knowledgeable, the location and views are excellent. We dined in the "W" restaurant, which I can honestly say was one of the best meals I've ever had. Full of flavour and we'll balanced. A really good experience all round!

Beautiful location with a view out over the lake. Our room was basic but clean and they accommodated our dog. My parents had an issue with their toilet and the flush mechanism didn't work but all in all the rooms were fine. The communal areas are lovely and we made use of the snug with a real fire. We ate supper at the W and it was exceptional. The service was great and we couldn't fault Craig and Ben, fantastic service and they added to the dining experience. Would definitely stay again.

Fantastic stay over new year. Welcomed on New Year's Eve to a very busy hotel. The room wasn't ready but we were escorted to the bar area and given complimentary drinks. The evening was really well planned out and very well organised. We did have some issues with our son who is autistic and the hotel were amazing at helping us sort them out. They went above and beyond to accommodate his issues.

The firework display at midnight was fantastic it took place over the lake and was huge. Breakfast was great. Waited a while but worth it. Due to shortages on staff I would imagine due to covid. All in all a great stay and would definitely return. The room was pretty small for the 3 of us tho. But that's the only negative comment I have.

If you enjoy eating food produced under dubious (to say the least) hygiene standards, coupled with a culture of extreme bullying, look no further than the Windermere restaurant. I once witnessed chef Nigel Harper use the bathroom for what I believe to be a number 2, only to leave without washing his hands. I also witnessed but had no part in the serving of dairy ice cream to 39 vegans, which was quickly hushed up and never mentioned again.

Amazing hotel. Lovely staff. Gorgeous views of Lake Windermere. The new spa is beautiful and so relaxing, such a nice treat. The wood smoked afternoon tea and prosecco flight, was very tasty. A nice modern and meaty (hot) take on a traditional (cold) afternoon tea. Highly recommended and can't wait to go back again soon! 10/10!

Booked here, then read the small print and cancelled again as I cannot stand hotels that claim to be spa hotels, but then charge you extra to use the basic spa facilities such as pool or steam room. The spa is also open to the public so is always packed with non hotel residents. It should say low wood bay hotel, with near by spa at additional cost!

POSTIIVES: Hotel is in a great location, the rooms are very nice, and the view of the lake is amazing. The Spa is also fantastic. The Spa staff & staff at the restaurant are lovely and welcoming. NEGATIVES: That being said I think it is let down a bit by the reception staff. e.g. trying to be smart, but wearing scruffy waistcoats with trainers. Not very welcoming.

Breakfast is very outdated. There was rubbish left outside rooms. Our room wasn't cleaned/made up each day. There was a hatch open outside our room left open all night into the basement which left a cold draft. Normally, I wouldn't notice these things, but after paying nearly 1000 for two nights, with regret I would expect a higher level of attention to detail. I still think the hotel is good but not worth the money. I would advise booking through a third party and find a deal and it would be worth it.

Very nice hotel. Beautiful view of the lake. Bus stops right out front if needed. Restaurant was very nice. Food was very good. Staff was very friendly and helpful. Plenty of places to sit and relax with friends.

Excellent food and service here. We visited to celebrate my wife's birthday. We both had the rib eye steak and it was excellent. The prices were very reasonable, two steaks a bottle of wine and two peroni were 78. Definitely recommend this place, if you want the view then visit in the day for their wood fired afternoon tea.

Wood fired afternoon tea looked good but was poorly executed. The skillets were all cold, even the small separate ones that are easily heated. As a result, 90% of the food was pretty cold or just slightly warm. The salmon was about 2cm square each, the brownie was less than that! All in all, not very much food for too much money and disappointingly cold

Where do i start. AMAZING from start to finish. So i had planned to propose to my now fiance and the staff were brilliant and very helpful with all of the planning leading up to it. The spa is by far the best we've ever used and the hotel is just incredible. We find low wood bay our new favourite place to visit in the uk and we cant wait to visit again. Thank you so much to all the team at low wood bay you guys are fantastic.

Wow! What a fabulous afternoon we had at the spa! It was a wonderful experience from the moment you stepped into the spa reception to using all the facilities there. The 3 hour experience wasn't enough and we could have stayed all day. Everything was well laid and and created! We absolutely loved the views of the lake when we were in both and indoor and outdoor infinity pools! The coconut steam room was amazing! My skin felt so much better! Will definitely return next time for another indulgence!

The most amazing place! Spent an afternoon in the spa doing the thermal journey and had a massage. From the minute you walk in the door you know you are somewhere special. The staff are fantastic, friendly, warm and enthusiastic. From the front of house staff to the cleaning staff everyone is cheery and says hello. The lunch was delicious we cannot fault anything about Low Wood. I cannot wait for our return visit.