Highbullen Hotel

Lovely location, good facilities (not too clean!) Building site at the moment (at least another year) room didn't have cupboards? Really strange when staying a week. Will come back when all upgrades have completed

Lovely location. The restaurant was tastefully decorated. We visited for Afternoon Tea. We ordered one Gluten Free afternoon tea in advance & four normal. The food was plentiful, the staff efficient, helpful & friendly. However the afternoon tea was not necessarily good value for money. The table layout could have been better. It looked very sparse on arrival.

Obviously once the afternoon tea stands arrived it looked better but other establishment we'd been to, on arrival, had looked more inviting. The lemon flavouring used in a couple of items tasted quite artificial. The fruit scones could have done with more fruit & the Gluten Free scones were very flat, just taller than biscuits in height. I've made GF scones myself & know how hard it can be to achieve a good rise but these were a little lack lustre. The plain Scone had a bit of an after taste, ironically like baking powder. However the fruit Scone did have plenty of fruit. Otherwise the rest of the food was quite tasty.

We were looking forward to our break which was due to start tomorrow. This was originally booked for April 2020, but understandably moved twice because of Covid. Today I received a phone call cancelling our trip. Whilst talking to the receptionist she implied that an event was being held at the hotel over the weekend which required our room; this was obviously more important than our stay.

The receptionist did apologise, however this is hardly good enough for a delayed 30th Anniversary. Having visited the hotel about 5 years ago and very much enjoyed our stay, we will not be returning and not recommending it to friends and family which we have done in the past.

Shocking! It's a shame I can't give less than 1 star. I find it highly unprofessional and not a customer focused service if you cancel customers bookings the day before. The only reason given being that there is an event which is happening - so we have to cancel your booking. This stay was booked so far in advance that you should have known about this other event before today.

We have recommended this 'establishment' to a few friends to strongly consider for a wedding as we have been to a couple here. We will ask them to look elsewhere and to suggest to others they do the same too. Especially if you do this to guests that COULD be attending an event here. I hope others read this review just to let them know not to get their hopes up on staying here - as it may get cancelled the day before because other people are more important than you and your money.

Stayed for a week in November with FitFarm and had an amazing time. Returned again this week for a spa afternoon and massage with my mum. We had a lovely time - great faculties and all the staff are so friendly. Great customer service from leisure staff in particular - the little details really elevate the overall experience. Very impressed we'll be back again. Thank you

Wonderful weekend spent with friends at this lovely hotel. Staff went the extra mile to ensure we had a great time, they were helpful friendly and efficient. The food as always was superb.

Our family treated us to a stay at The Highbullen Hotel and what a delight this was. We boarded in the Chinoiserie room which was spacious and tasteful with a four poster bed. So glad we chose to dine at the hotel restaurant as the food was exceptional. One of the finest dinners I have eaten. The service throughout our stay was impeccable. Friendly and helpful. Special mention to Natalia. You don't have to be a golf enthusiast to enjoy a memorable stay at this hotel.

Such a lovely place, the staff are so helpful and friendly. We stayed here when our car broke down and sadly didn't get to use all the facilities but the rooms were modern and clean, the breakfast was perfect. I would stay here again.

Nice pleasant staff on arrival, buildings were spotless clean we had the Dartmoor room also very clean bit dated I think it was one of the older rooms toilet was hard to use bad layout but it is an old building. First night we dined in the Cellars very nice food was excellent staff again very friendly menu is very limited but drinks were very competitive.

Second night we dined at the local pub Exeter Innn also very good highly recommended. Only criticism really was the breakfast did not live up too the full English was very disappointing sausage one of very smalll bacon was not great and not a lot of it shame as we had stopped in Exeter day before and got a better breakfast for 4.50 but we would come again but would probably eat out for breakfast

Stayed in the Loft Suite. Amazing room with plenty of space for extended stays. Staff very friendly and helpful. Food incredible with noticeable pride in what they serve.

We had a lovely weekend celebrating my birthday. The staff was very helpful. They knew I was on a vegan diet and made sure I had a great experience. They even change the menu and cook me some delicious vegan dishes.

Loved it, would so visit again. The people were friendly and just welcoming, don't have to leave if you don't want to but the towns around are just as nice. The pool is nice and warm and great for kids. It's a must visit.

A big thanks to Jaynie and the Highbullen team for hosting our amazing wedding last Saturday. We'd been planning our wedding for over 18 months and for it to turn out the way it did exceeded all our expectations! We ended up with a spectacular outdoor wedding which our 100 guests adored - great food, lovely venue run by great people. Thanks for making our day amazing- would 100% recommend the venue. Thank you - Jeff and Kay

Absolutely brilliant! Excellent location - plus golf and tennis! Couldn't ask for more. Food was amazing and superb servic.

Fantastic hotel. Attended a wedding, held in the manor house garden with the reception in the Palazzo building. Great location, fantastic staff, quality food. Nice comfy beds too. Feels like a small village rather than just a hotel.

Facilities great, both pools were lovely and reception staff very welcoming. We stayed in the Loft Suite which was faultless. Such a beautiful room, highly recommend. Food in the Cellars was very average however, and customer service when dining was not what you expect for such a beautiful place. Some waiting staff, specifically Kay, was rude and dismissive both during the dinner and breakfast service, so it wasn't as if it was an isolated incident and not what you expect from a 4 star hotel. Apart from that it was a very enjoyable stay and will be returning (hopefully with better dining customer service).

Staff very friendly and courteous. We stayed In the loft suite which was clean tidy, stunning and comfortable. We had great weather so used the outdoor pool which was clean, bar not very large with limited spirits and no cocktails. We had dinner and breakfast in the devon view restaurant. Food very nice. We would come back

Nice location (there for a wedding evening do) but the bar staff were completely useless! None of the staff looked happy to be there and for a wedding day that was slightly disappointing.