The Club Hotel & Spa is a small luxury hotel situated in the centre of St Helier, Jersey's capital. The hotel boasts a luxury spa, Michelin star bar & restaurant Bohemia, a second "New York Cafe" style restaurant The Club Cafe, an honesty bar, 38 fantastic guestrooms and 8 suites as well as an outdoor pool and large roof terrace. Making this not only one of the best hotels in Jersey, but one of the leading town-house hotels in Europe. We look forward to welcoming you to The Club Hotel & Spa
Services
Situated in the heart of St. Helier, Jersey's beautiful seaside capital, and walking distance from some of the island's most breathtaking beaches, The Club Hotel & Spa boasts a truly unrivaled location. The stylish AA Red Star Hotel offers guests the Michelin Star Bohemia Restaurant & Bar; Rooftop Cocktail Garden; Ivy Clad Terrace with Heated Pool and Sun Loungers; Honesty Bar with Small Library; and the luxurious Club Spa with Rasul Mud Chamber, Indoor Salt Water Pool and Thermal Suite.Enlightened luxury isn't so much about indulgence as rebalance.
The Club Hotel & Spa is a stylish boutique hotel with Michelin starred Bohemia Bar & Restaurant, the luxurious Club Spa with indoor & outdoor pools and thermal suite, a Gin-honesty Bar and rooftop cocktail garden. The 38 Deluxe Double Rooms and 8 Suites include crisp white Frette linen and feather beds.
Luxury in Jersey does not get any better than a stay in one of our lavish rooms. Whether you are here for a fun filled family weekend, a romantic weekend away, or if business beckons you to the island, our rooms provide a perfect haven for any guest looking for more than just a hotel. Boutique in style with Frette dressed King sized feather beds and are ideal for that short break to explore island life.
Bohemia Restaurant has put The Club Hotel & Spa firmly on the gastronomic map as a food-lover's destination. Situated on the ground floor of The Club Hotel & Spa and with its own private entrance, Bohemia Restaurant has been Jersey's top dining experience and one of the best in the UK since opening its doors.
The Club Hotel offers a superb selection of private events, served with the same superlative quality and style as our Michelin starred restaurant Bohemia. The Champagne Suite and Club Room offer lots of natural daylight and direct access to either our roof garden terrace or pool terrace where aperitifs can be enjoyed on warm days.
Reviews (10)
Annalisa Ludwinski
May 24, 2022
Lane
May 19, 2022
We had a spa package bought for us for Christmas as we had been before and loved it. However this time was different. We had booked a couple's (double) room for the massage but the room was full of 'stuff' so couldn't be used. The girl who massaged me was not the friendliest, in fact I don't remember her even smiling or chatting to me, she just did her massage speech.
The massage itself was ok but no where near as good as last time. Last time we had two amazing polish ladies, this time the ladies were not European and didn't have the same skills or passion for the job, something all nationalities should/could have. I only had one hand massaged and the feet were not massaged at all which is the best bit for me as I am on my feet 10 hrs a day.
The facilities themselves are very tired. The pool areas needs a deep clean and lots of tile repairs. The relaxing room was like the Arctic. not relaxing. Finally we needed to ask reception where to go for the afternoon tea part of the package, the man at the desk couldn't be less helpful or friendly.'down the stairs over there' he waved towards the corner of reception without looking up or showing any customer service skills.
The tea itself was very nice but I couldn't wait to leave as I was made to feel that someone like me shouldn't be there by the way the staff seemed to look down there noses at us. Overall, I won't go again unless there is a big upgrade in staff and facilities after all it is not a cheap afternoon out. I will tho spend more money and try a different spa at a different hotel, maybe that is where the amazing polish ladies are working now!?
The massage itself was ok but no where near as good as last time. Last time we had two amazing polish ladies, this time the ladies were not European and didn't have the same skills or passion for the job, something all nationalities should/could have. I only had one hand massaged and the feet were not massaged at all which is the best bit for me as I am on my feet 10 hrs a day.
The facilities themselves are very tired. The pool areas needs a deep clean and lots of tile repairs. The relaxing room was like the Arctic. not relaxing. Finally we needed to ask reception where to go for the afternoon tea part of the package, the man at the desk couldn't be less helpful or friendly.'down the stairs over there' he waved towards the corner of reception without looking up or showing any customer service skills.
The tea itself was very nice but I couldn't wait to leave as I was made to feel that someone like me shouldn't be there by the way the staff seemed to look down there noses at us. Overall, I won't go again unless there is a big upgrade in staff and facilities after all it is not a cheap afternoon out. I will tho spend more money and try a different spa at a different hotel, maybe that is where the amazing polish ladies are working now!?
Peter Milton
May 09, 2022
Heather Bryant
Apr 25, 2022
Emma
Apr 19, 2022
Located in St Helier, 10 mins from the airport. The hotel is a 5 star rating. The reception room was nice and warming, there was a lift to the rooms. We had room 312 - room only board. The view was of the road, but I am unsure what other views there was. Towards the back of the hotel is a terrace with bar snacks. Overall the room was nice, average space for the room type a double deluxe.
Tea making facilities/shower amenities were included. The room also had two free small bottles of water. The shower/bath was very good and easy to use. The hot water didn't not seem to work or come on at 6am when leaving early. The issues were you heard everything that other guests did, showering sounds, thudding from walking/shutting doors. The road noise.
The room service was good. Within a reasonable time, polite enough. Minibar was well stocked. The spa facilities were nice, a heated indoor pool, sauna and steam room. Upon checking our invoice midway through stay we had an unknown charge of drinks at 11.50, we also had a 1.10 difference on room service food, and the tray charge stated 3 in the room and the invoice was 4.05 - 13.65 difference. Queried at reception the disputed costs were removed with no hassle.
The price listed in the hotel room is different to that on invoice, so double check invoice given. We had booked a taxi the night before for 6.30am, as we waited 8 mins, we asked what time the taxi was coming, we was told the company had cancelled the booking at 3am and no one at the hotel had thought to rebook for us?
Tea making facilities/shower amenities were included. The room also had two free small bottles of water. The shower/bath was very good and easy to use. The hot water didn't not seem to work or come on at 6am when leaving early. The issues were you heard everything that other guests did, showering sounds, thudding from walking/shutting doors. The road noise.
The room service was good. Within a reasonable time, polite enough. Minibar was well stocked. The spa facilities were nice, a heated indoor pool, sauna and steam room. Upon checking our invoice midway through stay we had an unknown charge of drinks at 11.50, we also had a 1.10 difference on room service food, and the tray charge stated 3 in the room and the invoice was 4.05 - 13.65 difference. Queried at reception the disputed costs were removed with no hassle.
The price listed in the hotel room is different to that on invoice, so double check invoice given. We had booked a taxi the night before for 6.30am, as we waited 8 mins, we asked what time the taxi was coming, we was told the company had cancelled the booking at 3am and no one at the hotel had thought to rebook for us?
Janet Cleary
Mar 13, 2022
Stayed here for a couples get away and it was fab, reception staff very warm, pleasant and welcoming from when we arrived and all throughout our 4 night stay. We had drinks and food in the Bohemia bar and Tudor and Cristian were both very hospitable and attentive. The Hotel was a 5min walk from the main shopping streets and within walking distance of many pubs and food. We will be back
Marj London
Oct 20, 2021
The staff here are so brilliant, they truly can't be faulted. The food is lovely. The location is great for the town centre. Drinks are pricey but to be expected from a venue such as this. Strangely attention to detail in our room was disappointing. One lampshade missing and not replaced. The lighting in the bathroom was so dark that my husband could not shave, the shower leaked all over the floor as the mirror door would not shut properly. Chipped crystal bowl / container on the table next to the bed served no purpose.
The cleaning of the bedroom was questionable, glass tops were covered in thick dust. The spa was unattended with no one to show guests around or even offer to sell the decleor products which were on display. Small things which make the difference between a four star and a five star establishment. Would we use this hotel again? Possibly.
The cleaning of the bedroom was questionable, glass tops were covered in thick dust. The spa was unattended with no one to show guests around or even offer to sell the decleor products which were on display. Small things which make the difference between a four star and a five star establishment. Would we use this hotel again? Possibly.
Aneira Godbold
Oct 16, 2021
Fabulous hotel. Great spa facilities including outside and inside pools. Great choices at breakfast and nice bar meals. If you want to eat in their renowned Michelin star restaurant you'll need to plan ahead as booked up several months in advance. Staff were helpful and friendly particularly Jack and the young girl in the bar (sorry I didn't get your name). Central location with easy access to shops and bus station - 10 min walk. Would definitely stay here again.
Christine Nixon
Sep 14, 2021
Oxberry Adele
Sep 05, 2021
Awful hotel. Avoid at all costs! Checked in and heard the manager speaking in French to a colleague about a "fat" guest. The staff shortages prevented any room service; no one on reception on most days and the Housekeeping was the worst I have ever experienced. The cleaner left our breakfast tray in the room all day along with the iron board and towels that were not changed at all.
The views are terrible: car parks with one view including a Public loo. When we asked to move rooms, the receptionist told us "we are a city centre hotel" but when I insisted on the move to another room we were told "this is the best view and it is another car park". Very noisy rooms due to the car parks as well. Trying to speak to the staff about our issues was like talking to a wall. Basically this is NOT a 5 star hotel. Premier Inn is better than this hotel and at least they do not mislead you.
The views are terrible: car parks with one view including a Public loo. When we asked to move rooms, the receptionist told us "we are a city centre hotel" but when I insisted on the move to another room we were told "this is the best view and it is another car park". Very noisy rooms due to the car parks as well. Trying to speak to the staff about our issues was like talking to a wall. Basically this is NOT a 5 star hotel. Premier Inn is better than this hotel and at least they do not mislead you.