The Elms Hotel

Absolutely beautiful place. We booked to do a spa package and it was worth every penny. Such a stunning place, you wouldn't think you were in the UK at all. Every finishing touch is perfect. The massage was amazing and the staff are faultless. Seriously considering a membership pass so we can come back regularly .

I absolutely love the Elms. I am a member of the Spa so go often. The staff are lovely, attentive and facilities are fab. The gym has great upto date equipment and the classes are varied and led by two ladies who are clearly passionate about fitness and giving the best experience. Keep it up.

This hotel is absolutely stunning and they have the best staff around. Olivia and Dan were superb as were all staff. Spa is cool, relaxed and spotless. Kids can swim first and last thing and you can order a cocktail should you want one. Restaurant is great, but the only complaint being that if you don't like fish or meat you will have a problem. Strange to have no chicken on the menu. Come on chef. Catch up!

Lovely English country house set in well kept grounds. Rooms are large with comfortable bed. Spa is excellent and well worth a visit. We dined in the restaurant and meals were very good. Breakfast also very good lots of choice and cooked fresh. Staff were friendly and helpful

Rooms were absolutely great being classy and a little quirky in a beautiful building and wonderful grounds. The surroundings were great as well with a number of country walks. The spa was something a bit special with a great pool, outdoor jacuzzi, steam rooms and sauna with a garden view and a hilarious experience shower immersing you in a monsoon! The best part of the stay are the lovely staff who all went above and beyond made the stay so memorable and enjoyable.

We stayed here as the final stop on my sisters hen party to have a nice relaxing unwind to the weekend. I could not recommend this place enough and we are already talking about going back! When we arrived we were showed to the rooms which were beautifully decorated. There didn't appear to be tea facilities in the room but members of staff bought these up for us from the bar.

The food was second to none and we had a fantastic meal in the Badger bar and grill, and the following morning the breakfast was superb, the tastiest and most vibrantly coloured scrambled eggs I have ever had! Andy was great at breakfast as we had some treatments booked in the spa so were on a bit of a tight schedule but he got it all sorted for us with no trouble. The spa facilities were also fantastic and the hot stone full body massage was one of the best I've ever had! A fantastic place that I whole heartedly recommend.

To say that this was one of our best hotel stays in the UK is an understatement. If you're looking for a luxurious stay in the countryside coupled with friendly customer service and great tasting food/drinks - this is the place to be! The hotel is tastefully decorated throughout with elegant & quirky features such as sculptures and paintings which give it a great atmosphere.

The spa is also quite unique featuring an impressive display of hanging plants throughout which is very aesthetically pleasing. As mentioned, all staff were incredible - kind, warm & accommodating and very hard working, especially a few of the staff. Would give it more than 5 stars if possible!

Stayed at the Elms hotel and Spa the weekend before our wedding and it did not disappoint! The Elms is simply amazing, and I would recommend it to everyone. All the staff are super friendly and helpful, the hotel is spotless, the design of the hotel is incredible (constantly finding new things throughout our stay), breakfast each morning was simply delicious and the spa is beautiful! Was a fantastic way to kick start our wedding and will definitely be revisiting the Elms hotel again!

We went for lunch today, Boxing Day, the place was beautifully decorated for the Christmas period, a good selection of premium gin, and a decent wine list without having to spend the earth. The food was delicious, a small menu, but we were happy with what was on offer. The beef in particular was exceptional, thick pink slices, even though our reservation was at 3:00 the beef was still very tender, pink, and really tasty.

My partner and her mother both had pork and said it too was very good indeed. The starters and deserts were excellent too. The service was exemplary, in particular the lady who looked after us at the table, an Italian lady (regrettably we didn't get her name) was superb! Very friendly, efficient, and professional. We are happy customers and will definitely be back.

Beautiful setting but expensive and understaffed and average food. Also wasn't crazy to overhear the unmasked staff talking about their kids, at home, with active COVID. Also, quite pushy about the spendy NYE dinner but unresponsive to other requests.

I would give it a 0 if it were an option. I am thoroughly appalled by how management treats staff working there. I am very reluctant to recommend this establishment when they do not treat other staff as human beings. I wouldn't be surprised if in the future you get a great number of complaints and lawsuits to boot if you carry on in this vein. Shame on you for taking advantage of other human beings who are dedicated to serving the public.

How can I possibly think you are serving me or my friends and family with respect as you cannot respect those who work for you and obviously lack respect for yourself! Yours thoroughly disgusted, Beverly

We chose The Elms for a retreat after a foreign trip was cancelled. Decked out for Christmas it was picture perfect. The staff were attentive and the spa made it easy to leave all those stresses behind. The bar was cosy and inviting and almost too easy to settle into. The only minor blip was the restaurant food - for us it needed a step up to match the sparkle of the rest of the experience. Still 5 stars - there is no doubt that we will be back.

Great staff. Beautifully decorated for Christmas. Lovely grounds, very comfy and clean rooms. Fabulous staff - nothing was too much trouble. Food was delicious And the spa staff also great.

Definitely worth another visit. unfortunately couldn't get a massage spot and the room was hot (though a fab was provided). Food was top notch.

Great spa hotel with amazing staff and an amazing restaurants. All rooms have recently been refurbished and the string is superb. The spa facilities are great and very well maintained. We loved this place

We went to the Elm for a Spa weekend. We were aware it was not going to be cheap but we wanted to enjoy the moment. Sometimes these places can make you feel uncomfortable but The Elm, it's staff were so warm and welcoming throughout our stay. After check-in we carried on to our room on the third floor, opened the door and we both went wow! The room was full of character and probably one of the nicest we have stayed in.

Even the men's toilet had character. There was a lovely feel to the hotel. No loud noises soft background music, comfortable places to sit and contemplate. The grounds were really lovely and looked after and we enjoyed a nice walk around the grounds. There was also a tennis court, gym, steam rooms, pool and jacuzzi that had outside access too. And of course spa treatments that could be booked.

We were worried the food in the restaurant would be fancy and sparse. Far from it the food was well presented and very flavoursome. Breakfast in the morning was part of the package and there was variety but we went for the full English. So if you want to de-stress in lovely calming surroundings and spoil yourself then it really is a lovely place to visit. We would certainly recommend a stay.

Lovely place, fantastic service, amazing spa, with a good range of services. Few minor issues with my bedroom and bathroom. The bed and pillows weren't exactly comfy and the flush on the loo was difficult